Reservations Agent
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
As a friendly voice on the phone or amicable contact by email you will provide our guests with excellent service starting with the booking process. Your duties will also include the following:
- Reviewing and processing bookings overbookings and options
- Maintaining OPERA Cloud as well as our electronic bookings systems
- Generating and verifying invoices (debtors and creditors) in line with our pricing policy
- Handling deposits and monitoring timely incoming payments
- Assisting both the Sales and Front Office team at peak times
Qualifications :
Whether you are a hotel professional or changing careers you will fit in here! Because personality and hosting skills are our priority. You will also:
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry or be looking for a change of career
- Have an excellent sense of quality and service as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have excellent manners as well as a solid command of (written and spoken) English
- Be a team player and willing to provide assistance across departments we achieve our results together
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees. We create a home away from home for our guests with our shar ... View more
