Installation Coordinator
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Job Location:
Dayton, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Be part of the future!
We are oneteamdedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent and we will give you the space and opportunities to grow and succeed. We are committed to making a difference.
What we offer:
Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
AndMore!
What you will do:
Performing the role of both Installation Coordinator and Material Handler
The Matrix Coordinator works with both internal and external customers Technicians Sales and the Materials team tofacilitatethe installation of JCI projects at our customers locations.
Our Matrix Coordinators receive and move raw materials parts and packing materials to prescribed departments and locations.
Performs cycle/physical counts when applicable.
How you will do it:
Work closely with our other internal departments to prioritize and schedule all installations from first customer contact to the closing out of the contract.
Perform welcome calls to each customer within 48 hours of job booking.
Connect with internal and external customers to ensureinstallationsite readiness i.e. construction progress lift availability network connectivityaccuratepersonnel on-site etc.
Coordinate and schedule JCI technicians and subcontracted vendors using proprietary scheduling software to ensuretimelyinstallation completion for each installation job.
This includes initial installation meetings and each return trip thereafter.
Build job packets with all pertinent installation job details andforms and provide to Installers prior to job start.
Supervise and verifytimelydeliveryoffall materials needed to complete installations.
Update all pertinent information in our Installation Backlog Tool so that all collaborators are advised of installation progress from the time of booking to completion.
Authenticate and process all necessary paperwork to ensure that each installationmeets withJCIs Zero Harm safety policy.
Process all vital paperwork to ensuretimelycloseout of the installation.
This requires proven communication with multiple internal departments.
Facilitate the closing of each installation job either directly or through follow up with various other departments.
Completes online orders for hardware cable and other miscellaneous items as required for the Sales & Service Office (SSO) for the Service and Installation departments and processes purchase orders tomaintainthe inventory levels in the SSO warehouse.
Tracks andfollowsup with vendors and internal partners on encouraged receipts to resolve any delays or extended lead times.
Communicatesthese delays to stakeholders as needed.
Ensures that the warehouse is a safe organized and secure facility and takes immediate corrective action vital to regain compliance when defaults are found.
Pulls andissueshardware as the need arises for installation and service jobs as.
Opens and unpacks shipments verifying contents against packing slip and original order.
Maintains control logs and copies of all invoice transactions for material procurement and material handling as per federal state and local regulations.
Operates hand trucks and other equipment per JCI EHS guidelines as needed.
May handle empty skids pallets and miscellaneous dunnage and stack or store as.
Uses assigned Personal Protective Equipment (PPE) as detailed in JCI Safety guidelines to ensure safetyremainsthe top priority.
Connect with customers both internal and externalvia telephoneemailor internal program.
Work with Sales and National Account teams on any installation concerns.
Work with installers sub-contractors installmanagerand material handlers.
Work with vendorsregardingmaterial shipments.
Other duties and administrative activities as assigned.
What we look for:
Required
High School Degree or equivalent
At least 1 year of customer service experience.
Strong interpersonal skills.
Ability to communicate in a professional business manner.
Knowledgeable in Microsoft (Especially Outlook and Excel).
Preferred
Excellent written and verbal communication skills.
Ability to handle several tasks simultaneously.
Ability to work in a fast paced team-oriented environment
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
IC
Key Skills
- CCTV
- Low Voltage
- Customer Service
- Hand Tools
- Construction Experience
- Electrical Experience
- Mechanical Knowledge
- Service Technician Experience
- Schematics
- Security System Experience
- Power Tools
- Troubleshooting
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
