Chapter Lead IT Integrator | Tribe FM&GT ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development data management non-financial risk & compliance audit and retail operations to 24 ING units worldwide with the help of over 2000 high-performing engineers risk and operations professionals.

We started out in 2015 as INGs software development hub then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business with more than 1800 colleagues active in Data Management Touchpoint Channels & Integration Core Banking and Global Products.

We enjoy a flexible way of working and a highly collaborative environment where fair and constructive feedback is encouraged.

For us impact isnt a perk. Its the driver of our work. We are guided and rewarded by a shared desire to make the world a better place one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you

The Mission

Financial Markets (FM) is the Banks gateway to the professional markets around the world. Our primary function is to service the needs of INGs clients with products services and guidance. FM aims to be a significant player in our market leader and challenger markets with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.

The FM> Tribe is the change delivery department of Financial Markets (FM) and Group Treasury (GT) with a purpose to realize our clients ambitions by connecting them to global markets providing financial solutions and delivering long-lasting value.

You will lead a team of IT Integrators within the Financial Markets and Group Treasury Tribe (FM>). The IT Integrator is a senior role in the tribe and as a Chapter Lead IT Integrator you will combine people and managerial leadership with strong individual contribution. From a delivery perspective you will drive large highimpact initiatives endtoend bringing together diverse stakeholders aligning perspectives and turning complexity into clear outcomes. Your influence will not come from hierarchy but from trust credibility and the ability to connect people around a shared goal. Success in this role is defined by the results you enable the collaboration you foster and the lasting value you create for ING and for the teams you empower.

Your day to day

Even if youll start your day from the comfort of your home or drink your morning coffee in our offices garden your day will be quite similar when comes to tasks. As a Chapter Lead you will split your time between individual contributor activities and management / people leading activities (hybrid role):

From an individual contributor point of view you will:

• Combine market system and IT landscape knowledge with product management and business expertise to lead the successful delivery of complex change initiatives.

• Take ownership of driving complex transformations demonstrating a strong delivery mindset and focus on achieving results.

• Define align and maintain crosssquad roadmaps ensuring clear ownership and proactive management of dependencies across teams and stakeholders.

• Establish and maintain effective governance and reporting structures to steer progress across multiple teams and stakeholders.

• Guide and challenge squads and stakeholders in making sound implementation decisions balancing technical business and operational considerations.

• Work effectively within truly crossfunctional environments collaborating closely with engineers senior leaders and colleagues from diverse disciplines to align around shared goals and maximize collective expertise.

• Navigate complex organizational dynamics including policies processes and peoplerelated challenges with confidence and pragmatism.

• Proactively identify and remove impediments escalating early when needed to avoid delays and keep delivery on track.

• Coordinate endtoend testing and support the activation and rollout of new IT solutions.

• Adapt quickly and effectively to changing priorities environments and constraints.

• Work independently and responsibly ensuring the impact of testing and delivery decisions is fully understood and addressed.

• Continuously improve ways of working within the Tribe fostering a positive safe environment where teams can learn from experimentation feedback and mistakes.

• Build trust and credibility through honesty integrity and authentic leadership.

• Actively pursue personal and professional growth using both formal and informal development opportunities.

• Demonstrate strong understanding of core IT concepts and maintain indepth knowledge of the broader IT landscape.

From a managerial / people leader point of view you will:

• Work closely with IT Integrators Test Managers CJEs Product Owners Product Managers Change Leads Project Managers Program Managers Product Area Leads Chapter Leads and IT Area Leads to continuously improve ways of working increase process maturity and enable effective knowledge sharing across teams.

• Foster a strong continuous delivery culture promoting highquality services sustainable ways of working and healthy working conditions.

• Coach and mentor team members being accessible supportive and genuinely invested in their professional aspirations and development.

• Provide ongoing constructive feedback through regular oneonone conversations.

• Actively support career growth by identifying development opportunities learning needs and relevant assignments within and beyond current initiatives.

• Acknowledge and celebrate both individual and team achievements and contributions.

• Inspire motivate and engage the team by leading by example and acting as a role model.

• Proactively remove impediments that hinder the teams ability to achieve its goals.

• Take a strategic view on chapter growth identifying opportunities to strengthen functional expertise technical capabilities delivery ownership and autonomy within the wider Tribe.

• Build and nurture a strong IT Integrators community encouraging collaboration learning and shared ownership.

• Grow the team through recruitment activities including functional and HR interviews working closely with recruitment partners to attract onboard and retain top talent.

• Set clear objectives for team members and conduct annual performance evaluations.

What youll bring to the team

• Experience:

  • 10 years of professional experience

  • 5 years of background in Financial Markets and/or Treasury

  • 3 years of people management experience

• Required knowledge:

  • Mandatory:

    • Experience in Financial Markets and/or Treasury environments.

    • Experience with Risk Management and regulatory frameworks.

    • Proven handson experience with trading systems (e.g. Murex) backoffice systems (e.g. Calypso) and complex data migration initiatives.

    • Demonstrated experience coordinating large crossdomain programs or projects.

    • Strong structured and proactive problemsolving skills.

    • Excellent communication and presentation skills in English with the ability to engage effectively across different levels of seniority and expertise.

    • Strong leadership capabilities with experience leading and influencing crossfunctional teams.

    • Persistence and resilience combined with the ability to align and manage a wide range of stakeholders.

    • High adaptability and flexibility in fastchanging environments.

    • Enjoyment of working in diverse multicultural and international teams with a high level of trust integrity and reliability.

    • A proactive innovative mindset with the ability to bring new ideas to life and embrace challenges in complex environments.

    • Ability to define document and improve processes related to test environments and data management.

    • Strong analytical skills a proactive attitude and the ability to work effectively in crossborder international teams.

  • Nice to have:

    • Familiarity with banking licensing

    • Familiarity with IT concepts software architecture and development lifecycle

• Foreign languages: English (excellent level)

• Education: Completed education at Bachelor/Master level

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