Job Description & Summary
Our Internal Business Application Centre (IBACentre) team offers you the opportunity to support our core business functions by implementing applications that enable more efficient work and the delivery of top-notch services. Our team focuses on managing core and global business applications ensuring their continuous operation handling customer relationships and incidents with precision
We are looking for:
Salesforce Functional Analyst
SalesforceFunctional Analyst position isa partof the1st Line Support Team. The team in the Warsaw officeisresponsible forongoingdailysupportfor PwC Clientsinareaof Salesforce CRM and Risk.
Your future role:
- Provide day-to-day support to Salesforce Users regionally in Central and Eastern Europe (L1S)
- Manage user profiles roles permission sets
- Deliver documentation on how to use Salesforce Solution
- Identify diagnose and resolve technical problems escalate and track problems appropriately
- Monitor data qualityintegrityand user adoption
- Manage elevated access requests
- Analyze integration issues and data flows
- Performs special assignments as requested.
Apply if you have:
- Knowledge of Salesforce application
- At least Bachelor or Engineering degree in Technology or related field
- Experience in CRMespecially in business process or tools development data migration integration
- Knowledge of Excel and all MS Office applications very well
- Strong communicationand analytical skills
- Ability toreasonably estimatethe time for tasks and then meet deadlines set by those estimates; ability toquickly and effectively prioritize multiple requests
- Experience in data management transformation cleaning and de-duplication
- Understanding relational databases and data integration tools
- Demonstrated knowledge of new technologies and AIpowered tools in your daily work (e.g. task automation information analysis content creation)
- Strong communicationand analytical skills
- Working independence as well as part of a team; desire to interact with and help end users
By joining us you gain:
- Work flexibility hybrid working model (min.2 days in the office per week) flexible start of the day workation sabbatical leave
- Development and upskilling full support during onboarding mentoring from experienced colleagues training sessions workshops certification co-/financed by PwC and conversations with a native speaker
- Wide medical and wellbeing program medical care package (incl. freedom of treatment physiotherapy discounts on dental care) coaching mindfulness sessions psychological support education through dedicated webinars and workshops financial and legal advice
- Possibility to create your individual benefits package (a.o. lunch pass insurance packages concierge veterinary package for a pet massages) and access to a cafeteria vouchers discounts on IT equipment and car purchase
- 3 paid hours for volunteering per month
- Additional paid Birthday Day off
- And when you start enjoying PwC as much as we do you may recommend your friend to work with us.
Recruitment process:
- Submit your resume
- Have a short phone conversation with our Recruiter
- Lets get to know each other better in the interview!
Should you have any questions please do not hesitate to reach out to us:
Please note that this email is not designated for application submissions.
Your personal data will be processed for recruitment purposes by PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the .
#LI-K1 #LI-Remote
Required Experience:
IC
Job Description & SummaryOur Internal Business Application Centre (IBACentre) team offers you the opportunity to support our core business functions by implementing applications that enable more efficient work and the delivery of top-notch services. Our team focuses on managing core and global busin...
Job Description & Summary
Our Internal Business Application Centre (IBACentre) team offers you the opportunity to support our core business functions by implementing applications that enable more efficient work and the delivery of top-notch services. Our team focuses on managing core and global business applications ensuring their continuous operation handling customer relationships and incidents with precision
We are looking for:
Salesforce Functional Analyst
SalesforceFunctional Analyst position isa partof the1st Line Support Team. The team in the Warsaw officeisresponsible forongoingdailysupportfor PwC Clientsinareaof Salesforce CRM and Risk.
Your future role:
- Provide day-to-day support to Salesforce Users regionally in Central and Eastern Europe (L1S)
- Manage user profiles roles permission sets
- Deliver documentation on how to use Salesforce Solution
- Identify diagnose and resolve technical problems escalate and track problems appropriately
- Monitor data qualityintegrityand user adoption
- Manage elevated access requests
- Analyze integration issues and data flows
- Performs special assignments as requested.
Apply if you have:
- Knowledge of Salesforce application
- At least Bachelor or Engineering degree in Technology or related field
- Experience in CRMespecially in business process or tools development data migration integration
- Knowledge of Excel and all MS Office applications very well
- Strong communicationand analytical skills
- Ability toreasonably estimatethe time for tasks and then meet deadlines set by those estimates; ability toquickly and effectively prioritize multiple requests
- Experience in data management transformation cleaning and de-duplication
- Understanding relational databases and data integration tools
- Demonstrated knowledge of new technologies and AIpowered tools in your daily work (e.g. task automation information analysis content creation)
- Strong communicationand analytical skills
- Working independence as well as part of a team; desire to interact with and help end users
By joining us you gain:
- Work flexibility hybrid working model (min.2 days in the office per week) flexible start of the day workation sabbatical leave
- Development and upskilling full support during onboarding mentoring from experienced colleagues training sessions workshops certification co-/financed by PwC and conversations with a native speaker
- Wide medical and wellbeing program medical care package (incl. freedom of treatment physiotherapy discounts on dental care) coaching mindfulness sessions psychological support education through dedicated webinars and workshops financial and legal advice
- Possibility to create your individual benefits package (a.o. lunch pass insurance packages concierge veterinary package for a pet massages) and access to a cafeteria vouchers discounts on IT equipment and car purchase
- 3 paid hours for volunteering per month
- Additional paid Birthday Day off
- And when you start enjoying PwC as much as we do you may recommend your friend to work with us.
Recruitment process:
- Submit your resume
- Have a short phone conversation with our Recruiter
- Lets get to know each other better in the interview!
Should you have any questions please do not hesitate to reach out to us:
Please note that this email is not designated for application submissions.
Your personal data will be processed for recruitment purposes by PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the .
#LI-K1 #LI-Remote
Required Experience:
IC
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