At INGwerereimagining what modern banking looks like simpler smarter and more human. As Australias most recommended bankwereknown for doing things differently and that mindset flows through everything we do.Werebig on empowering our people removing red tape and giving you the freedom to bring your ideas to life.
Our Retail Bank is on a highgrowth trajectory and digital sales is at the heart of that strategy.Thatswhere you come in. AsDigital Sales Analystyoullhelp shape how customers discover our products engage with our digital channels and convert through seamless intuitive experiences.Youllbe part of a team that thrives on curiosity experimentation and dataled decision makingwith real opportunities to influence outcomes and see your insights come to life quickly.
Ifyoureenergised by solving problems spotting patterns and turning data into meaningful action this is your chance to contribute to a bankthatsboldinnovativeand genuinely values the impact of great analytics.
Whatyoulldo
Analyse digital sales funnel performance and deliver actionable insights to improve acquisition and conversion.
Support A/B and multivariate testing across digital journeys from setup to interpreting results.
Maintain and enhance tracking frameworks tagging and campaign measurement across digital platforms.
Identifyoptimisation opportunities across the customer apply flow and support execution of improvements.
Build dashboards reports and performance summaries for stakeholders and senior leaders.
Whatwerelooking for
Experience with digital analytics platforms such as Adobe Analytics or Google Analytics including tagging and QA isessential.
Outstanding numerical and analytical skills with the ability to turn data into clear insights and recommendations.
Familiarity with A/B testing methodologies and experimentation principles.
A curiosity for digital optimisation customerbehaviourand continuous improvement.
Exceptional communication skills and the ability to collaborate across digital productmarketingand analytics teams.
Familiarity with SQL andvisualisationtools such as Tableau is highly desirable.
Whatsin it for you
Discounted ING Health Insurance
AnadditionalRest Day tosupport your wellbeing
AnIMPACT dayto volunteer onapproved sustainability activity
About Us
At INGwereall about making life simpler and more rewarding - for the people who bank with us the team members who work with us and the communitieswereproud to support. Joining ING means stepping into an environment where your individualityisntjust welcomed -itscelebrated.Wevebuilt a culturethatsfun inclusive and supportive giving you the freedom to be yourself so you can do your thing.
Whetheryouretaking ownership of exciting projectsthinking outside the box or working with global colleaguesyoullfind ING is the kind of place where growthisntjust a possibility;itsa promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplaceyoullfeel the difference in how we value and champion our people.
We make hiring decisions based on your skills capabilities and how you align with our values - not on ticking every box. So ifyoureinterested butdontmeet all the criteria we encourage you to apply.Wereinvested in fostering adiverse and inclusive workplacewhere everyone feels like they belong.Wereyour alliesin helping you do your thingduring the recruitment process so let us know(email below)if yourequireany support or adjustments when you apply
Soundlike your kind of vibe Wecantwait to hear from you!
(One last note: Weoperateusing a direct talent sourcing model sonoagency introductionsplease.)
ING is Australias most recommended bank according to RFIGlobalsConsumer Atlas Survey JanuaryJune 2025 (n 29510) when compared to customers of the 10 largest ADIs operating in Australia.
Needmore
Applications closeFriday20March
Before you apply
Here atINGwe consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived inspecial circumstancesand after consultation with yourManager.
#LI-DNI
Required Experience:
IC
ING Global Career Opportunities - Welcome to 'careers at ING'. We give you the space to develop yourself as an intern, trainee and professional. Check out our opportunities. Jump on!