Executive Operations CFS

To manage and execute end-to-end CFS operations with a strong focus on system implementation digitalization documentation accuracy regulatory compliance SCMTR sustainability and stakeholder coordination ensuring smooth yard warehouse and customer-facing processes.

Key Responsibilities

• Systems Digitalization & Automation
• Lead implementation and execution of CFSMAG Yard Operations Container Tracking Customer Portal Appointment System and WMS.
• Drive digitalization initiatives including VNV system enhancement with continuous system improvement.
• Support SAP processes including SO RQN and GRN creation in coordination with the Finance team.
• Identify and implement secure scalable e-solutions for document storage within CFSMAG.
• Ensure sustainability and performance tracking of SCMTR Customer Portal and WMS using measurable data.

Documentation Billing & Compliance

• Ensure error-free documentation through strict adherence to SOPs accurate data entry and document verification.
• Maintain invoice accuracy across cash and credit billing cycles (weekly fortnightly monthly) within defined timelines.
• Ensure compliance with data privacy and confidentiality policies.
• Drive documentation TAT reduction control and sustainability.
• Support and comply with monthly operational control audits by verifying and submitting required data.

SCMTR & Regulatory Coordination

• Manage end-to-end SCMTR activities with timely and accurate filing of SF ASR DP and other statutory messages.
• Coordinate with Customs ICEGATE IT teams and stakeholders for issue and query resolution.
• Ensure uninterrupted SCMTR flow and stay updated with latest customs norms and regulatory policies.

Operations Yard & Inventory Management

• Monitor yard execution warehouse operations and cargo movement efficiency.
• Maintain physical inventory records system reconciliation (Tally) and closure reports.
• Ensure regular housekeeping inventory tallying cargo alignment and optimal space utilization in Export/LCL warehouses and Open Bond areas.
• Follow up on cargo clearance and operational bottlenecks.
• Maintain downtime trackers error logs seal issuance records and ensure proper shift handover/takeover.

Stakeholder & Cross-Functional Collaboration

• Maintain professional relationships with customers customs authorities and regulatory/legal bodies.
• Respond promptly and appropriately to customer and BA queries via calls and emails.
• Collaborate effectively with cross-functional teams through regular meetings and issue resolution to ensure smooth documentation and operations.

Reporting Governance & Conduct

• Prepare MIS reports and handle adhoc tasks/projects as required by Management or Customs.
• Actively participate in surveys audits and continuous improvement initiatives.
• Maintain clear alignment with organizational goals vision and mission.
• Ensure strict adherence to APMT policies related to behaviour integrity discipline punctuality attendance and dress code.

Key Competencies

• Strong knowledge of CFS operations SCMTR customs processes and documentation workflows
• System implementation and digital transformation expertise
• Attention to detail and compliance orientation
• Stakeholder management and communication skills
• Cross-functional coordination and problem-solving ability

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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