Manager of Construction

At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs Core Values are built around safety service equity sustainability and culture. Each employee that works for the MBTA performs their roles based on our vision mission and values. This includes attendance participation and contribution in local safety committee meetings as needed.

The Manager of Construction Operations Project Delivery (OPD) manages the day-to-day execution of a portfolio of complex MBTA Capital and Operations projects that enhance MBTAs operational effectiveness and infrastructure resilience. This role ensures construction readiness contractor oversight schedule adherence and quality assurance across active projects. The Manager of Construction serves as a key operational interface between the project team field execution and internal/external stakeholders and handles special projects initiated by OPD. The Manager reports to the Deputy Chief or Senior Director of OPD.

• Support the execution of a portfolio of capital projects with a focus on project implementation in close coordination with internal and external stakeholders to incorporate stakeholder input while delivering projects on time within budget with minimized service disruptions.
• Coordinate with unaffiliated and unionized staff including Project Managers Project Coordinators Resident Engineers and other assigned or contracted technical staff delivering a portfolio of transit infrastructure projects to ensure timely and high-quality project delivery.
• Organize project phasing and operational impact mitigation across all projects with Operations and other MBTA departments.
• Provide construction oversight to support delivery of portfolio in accordance with MBTA project delivery manuals FTA/FRA standards safety protocols and applicable policies and procedures as may be amended from time to time or program specific delivery protocols and procedures if supporting a major MBTA program: Project Managers Manual; Project Controls Manual; Quality Assurance Manual; Resident Engineers Manual; Contract Administration Policies and Procedures; MBTA Directives published on the MBTA Web Page or provided directly by the Authority.
• Lead field coordination issue tracking and risk management during construction and specifically service outages for assigned projects through project teams.
• Support the development of project scopes and schedules for assigned projects and ensure compliance through project execution.
• Prepare reports briefings and presentations for OPD management stakeholders community groups and senior leadership.
• Promote a culture of safety innovation and continuous improvement within project teams. Drive quality assurance/quality control (QA/QC) throughout project lifecycle.
• Participate in recruitment training field resource planning and mentoring of OPD staff.
• Participate in Project Design Group meetings value engineering sessions constructability reviews and risk workshops as required.
• Collaborate with other Capital Department personnel including contract administration staff field staff project coordinators and project teams as required.
• Ensure that project coordination with other Departments including the Capital Program Oversight Department Engineering and Maintenance and Railroad Operations as required occurs on a timely basis and secure commitments from MBTA Operating Departments concerning the availability of their resources.
• Ensure that coordination of project activities with outside agencies abutters utility companies community groups and other third parties affected by the project as required occurs on a timely basis.
• Proactively engage in the resolution of potential field issues.
• Prepare correspondence reports charts and presentations utilizing Microsoft Word Excel Database and PowerPoint as required.
• Work both independently and in support of project teams to address complex tasks in a time-sensitive environment.
• Organize and prioritize workload and be proactive in identifying project needs/requirements.
• Understand the ongoing construction activities to identify and prioritize needs for field support and coordinate with the Manager of Field Staff to schedule staff for capital projects by private development teams including weekend diversions and surges.
• Develop projects plans for assigned special projects that align with department and team goals allocate resources and drive initiatives to successful completion while defining and tracking key performance indicators (KPIs) milestones and deliverables.
• Follow up on actions required for successful project completion as required.
• Be responsive to all safety incidents and coordinate with MBTA Safety and other MBTA Departments to resolve them in a timely manner and develop/implement lessons learned.
• Ensure all safety procedures are enacted documented and communicated through proper channels on capital projects.
• Ensure field issues are communicated through proper channels documented and resolved.
• Perform site visits to Field Offices to ensure compliance with alldepartmental policies guidance and procedures.
• Mentor resident engineers and construction inspectors in project processes/phases and construction coordination.
• Indirectly supervise capital project management staff including contractors consultants and others in Operations Project Delivery.
• Respond to each inquiry whether from a customer vendor or co-worker in a courteous and professional manner consistent with the Authoritys Customer Service quality standard.
• Respond either directly or through others to emergencies twenty-four (24) hours per day seven (7) days per week.
• Drive a company or personal vehicle to visit work sites and/or attend off-site meetings.

• A Bachelor of Science in Civil/Structural Engineering or related field from an accredited institution.
• Five (5) years of experience in a transit or construction setting managing reviewing designing and implementing contract & procurement engineering and/or maintenance processes.
• One (1) year of direct supervisory experience over a team of field or construction personnel and/or cross-functional project leadership roles.
• Knowledge of construction delivery methods capital planning and regulatory frameworks (FTA FRA etc.).
• Demonstrated success managing complex procurements and supervising staff consultants and contractors.
• Strong project controls knowledge and ability to accurately evaluate consultant and contractor cost and schedule submissions.
• Familiar with FTA FRA MBTA and MassDOT rules and regulation regarding project delivery environmental requirements and permitting.
• Familiar with AREMA AASHTO and MBTA standards.
• Excellent writing organizational analytical time management and interpersonal skills.
• Working knowledge of Microsoft Word Excel Database and PowerPoint applications.
• Effective professional written and verbal communication and interpersonal skills.
• Proven track record of collaboration transparency and problem-solving skills.
• The ability to effectively communicate with customers employees and vendors.
• Excellent customer service and conflict resolution skills.
• Ability to handle sensitive and confidential information in an appropriate manner
• Must possess a valid drivers license in accordance with MBTA policy.
• Availability to work twenty-four (24) hours per day seven (7) days per week.
• The ability to supervise and work effectively with a diverse workforce.

Preferred Experience and Skills

• Seven (7) years of experience in the management of railroad or transit projects (design and/or construction) or related experience in a supervisory capacity.
• Three (3) or more years of direct supervisory experience over a team of field or construction personnel and/or cross-functional project leadership roles.
• Masters degree or certification in project management (e.g. PMP CCM).
• Familiarity with MBTA project delivery processes and manuals.
• Experience managing multiple large-scale infrastructure projects within a public sector environment.

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the Bachelors degree requirement.
• An Associates degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the Bachelors degree requirement
• A Masters degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience

Job Conditions:

• Ability to effectively read comprehend communicate and respond to instructions orders signs notices inquiries English.
• Be at least eighteen (18) years of age except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston MA metro area as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a diverseworkforce team (or supervise if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules regulations collective bargaining agreements (if applicable) and policies of the MBTA including the EEO anti-discrimination anti-harassment and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate) including overall employment job performance discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check comprehensive background screening and / or medical Clinic screening potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned directed or necessary for this position including (for some transit / operations roles) up to twenty-four (24) hours per day seven (7) days per week as necessary to accommodate severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally interns / co-ops must have valid work authorization and U.S. Social Security Numberprior to starting pre-employment screenings / pre-boarding working in their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary general nature and complexity of typical job functions and do not represent an exhaustive list of all duties tasks and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicants responsibility to ensure application details are entered completely and correctly including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines:Applicants should apply as soon as possible as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment:The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility:All employees must be legally authorized to work in the United States and on an unrestricted MBTA does not have an employer work sponsorship program. However if you have unrestricted work authorization or are sponsored by a separate entity you are welcome to all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews:Candidates should ensure they arrive on time are prepared can remain for the duration and if remote are in a quiet place without distraction for the interview. Candidates who do not attend their interview without advance authorization including an email confirmation of a rescheduled time/date from Human Resources will be considered a no-show and disqualified from consideration for the position. Related to rescheduling on a one-time basis and due to something emergent you may be allowed to reschedule the addition Human Resources may require documentation supporting the request. However should you need to reschedule you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions:Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions:Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff:During declared states of emergency employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process please contact the MBTAs ADA Unit at or .
11. Diversity Equity and Inclusion:The MBTA is an Equal Employment Opportunity Employer. For terms descriptions and definitions related to diversity equity inclusion veteran status and immediate family members that you may find on the application form please visit / Co-Op Benefits: Employees taking part in an internship orco-opat the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass based on the city from which the intern / co-opcommutes to workat no cost. However no additional benefits are currently offered for interns orco-ops.