Benefits & Leave Administration Manager

The Human Resource Consulting Group

Job Location:

Seymour, WI - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

The Human Resource Consulting Group is a woman-owned Connecticut based 36 year-old HR and payroll outsourcing company committed to providing high-touch service and expertise. Big enough to meet the HR needs of clients throughout the U.S. and small enough to care. We are looking for a customer-focused team-oriented HR Operations Manager to lead the operations team.

The HR Operations Manager leads the operational delivery of HRCGs HR Operations function within a high-touch fast paced outsourced HR services model. This role is responsible for ensuring the efficient compliant and high-quality administration of HR operational services including benefits administration leave administration employee lifecycle transactions compliance reporting and tracking onboarding/offboarding and HR operational support for clients.

The HR Operations Manager oversees and develops the human resource operations team while ensuring consistent accurate and responsive service delivery across a diverse client base throughout the U.S. This role is responsible for building scalable processes establishing service level agreements (SLAs) implementing operational metrics and driving continuous improvement across HR workflows and systems.

The ideal candidate is a hands-on operational leader who combines deep HR operations expertise with strong leadership process improvement and client service skills.

Qualified Candidates will have:

B.S. in Human Resource Management or related subject
Professional certification - PHR/SPHR SHRM-CP/SCP
5-10 years of progressive HR operations experience preferably in a shared services environment HR Consulting firm or outsourced HR services organization
Prior managerial experience and strong leadership skills with the ability to coach mentor and develop staff
Technical proficiency in HCM MS Office Teams reporting tools and digital collaboration tools
Solid understanding of HR operational processes workflows and compliance requirements
Ability to evaluate and improve processes for efficiency accuracy and scalability
High level of client service orientation and responsiveness
Strong analytical skills with the ability to interpret data and identify trends
Deep knowledge of multi-state HR regulations leave laws benefits I-9 requirements ACA Workers Compensation and recordkeeping standards.

Position is On-site 4 days a week; Fridays are remote (except during training)

Ready to Make a Difference If youre looking to make a real impact work within a progressive and nurturing environment and join a team that values bold ideas and diverse thinking HRCG is the place for you. We offer Medical and Dental Insurance Group Short-term Long-term and Life Insurance and a 401(k) with a Safe Harbor Match. Lets innovate lead and inspire together.

We are committed to equal employment opportunities and a fair and equitable selection process. All employment is decided on the basis of qualifications merit and business need.

Required Experience:

Manager