Receptionist

Colchester - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Creffield Medical Group are seeking a part-time receptionist to join their team. The hours will be full days between Monday and Friday working 8am to 6.30pm this can be discussed at interview.

The receptionist plays a pivotal role in the experience of patients at our practicehelping them to access the right services and dealing with their queries face-to-face online and by telephone.

The main responsibilities of the role include:

Greeting and directing all patients.
Making appointments.
Answering queries and complaints from patients and outside agencies signposting to the appropriate staff member as appropriate.
Accepting issuing and handing out prescriptions letters completed forms specimen bottles etc.
Advising patients of practice procedures.
Registering new patients.
Accurately maintaining patient database and records photocopying filing and scanning.

About the Candidate

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience offers excellent communication skills and has the following attributes:

Ability to work in a polite confidential and discreet manner respecting patients and colleagues at all times.
Experience of working with the general public being sensitive and empathic in distressing situations.
Ability to work as part of a team.
Strong IT and administration skills with a high level of accuracy and attention to detail.
Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.All applicants should ensure that they live within reasonable commuting distance.

About Us

Creffield Medical Group was formed in June 2017 it is an amalgamation of Creffield Medical Centre Layer Road Surgery Turner Road Surgery and North Hill Medical Group and we have 30000 patients.

Colchester is a historic vibrant town with quick road and rail links to London Liverpool Street. It houses one of Europes finest zoos a Norman Castle beautifully maintained parks an active theatre scene and new modern art gallery. The local grammar schools are amongst the best in the country and the local area is surrounded by beautiful countryside including Constable country in nearby Dedham. Mersea Island Wivenhoe and Brightlingsea offer excellent oysters beaches and sailing within a short drive.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Required Experience:

Junior IC

Creffield Medical Group are seeking a part-time receptionist to join their team. The hours will be full days between Monday and Friday working 8am to 6.30pm this can be discussed at interview.The receptionist plays a pivotal role in the experience of patients at our practicehelping them to access th...