Receptionist
Manchester - UK
Job Summary
Job Description
A respected and busy legal practice based in the Whitefield/Bury area is looking for a professional friendly and well-organised Receptionist to join their team. This is a key front-of-house position where you will be the first point of contact for clients ensuring a welcoming efficient and professional service at all times.
This role would suit someone who enjoys working in a client-facing environment has strong communication skills and takes pride in delivering excellent service within a structured office setting.
Key Responsibilities:
- Answering incoming calls as part of a team directing calls and taking accurate messages
- Greeting clients and visitors in a professional and welcoming manner
- Checking scanning and verifying client identification documents
- Handling general enquiries face-to-face and over the telephone efficiently and professionally
- Processing card payments securely (in person and over the phone)
- Managing incoming and outgoing post
- Maintaining electronic diaries and coordinating meeting room bookings
- Preparing daily banking
- Ordering stationery and office supplies
- Ensuring the reception area is always presentable and welcoming
- Adhering to GDPR regulations at all times
- Supporting wider administrative duties including scanning file handling and managing case records on internal systems
- Assisting with archiving and retrieval of client files when required
Candidate Requirements:
- Previous experience in a receptionist or front-of-house role is essential
- Legal sector experience is beneficial but not required
- Minimum GCSE level education (Grade 49 / AC or equivalent)
- Professional approachable and confident manner
- Strong communication skills both written and verbal
- Comfortable dealing with clients in person and over the phone
- Good basic IT skills with ability to learn new systems
- Highly organised with a positive can-do attitude
If interested please apply here or call Kim to discuss further.
Required Experience:
Junior IC
About Company
ACS Staffing Solutions is an experienced recruitment agency based in the Midlands. We specialise in temporary and permanent recruitment across the UK.