Banking Operations & Control Specialist

CMC Markets is looking for a Banking Operations & Controls Specialist to join our Bank Administration function. This role plays a key part in maintaining the governance controls and operational administration across our global banking broker and payment service provider (PSP) relationships.

You will support the firms control framework by ensuring strong governance around bank accounts mandates platform access KYC coordination and vendor administration. The role requires a strong controls mindset attention to detail and the ability to coordinate multiple stakeholders to ensure processes remain audit-ready secure and compliant.

This is an excellent opportunity for someone with experience in banking operations treasury operations or financial services administration who enjoys working within a structured control environment.

Please note that this is an onsite role that will require you to work within our London office (near Liverpool street) 5 days on site per week.

Key Responsibilities:

Banking Governance & Mandate Administration

• Maintain governance across bank and broker account mandates and signatory structures.

• Coordinate periodic mandate reviews and ad-hoc updates ensuring documentation approvals and evidence are accurately maintained.

• Support the opening maintenance and closure of corporate bank and broker accounts across multiple entities.

• Track and maintain records of account governance activities ensuring a clear audit trail.

KYC & Vendor Administration

• Coordinate KYC requests from banks brokers and payment service providers ensuring responses are accurate complete and delivered within required timelines.

• Manage confidential documentation and ensure secure handling and appropriate access controls.

• Maintain vendor information including contacts escalation routes and service details.

• Coordinate onboarding documentation and timelines for new vendor relationships.

Platform Access Control

• Administer user access across banking and broker platforms in line with role-based access frameworks and segregation of duties standards.

• Maintain accurate access logs approvals and evidence to support governance and audit requirements.

• Support periodic access reviews and escalate any inappropriate access or segregation conflicts.

• Work with IT and vendors to configure and maintain access frameworks for new platforms where required.

Audit & Controls

• Support internal and external audits by coordinating bank confirmations and providing requested documentation.

• Maintain an audit-ready repository of mandates approvals KYC documentation and access records.

• Identify and escalate control gaps missing approvals or governance concerns.

• Support incident resolution relating to access issues documentation gaps or vendor administration.

Process Improvement

• Identify opportunities to improve governance processes reduce operational risk and improve turnaround times.

• Maintain procedures templates and trackers to support scalable operations and team cross-coverage.

• Contribute to strengthening the overall Bank Administration control framework.

Skills & Experience

Essential

• Experience within regulated financial services such as banking operations treasury operations or financial services administration.

• Experience administering online banking or broker platform access including role-based permissions.

• Experience coordinating corporate KYC documentation with internal stakeholders.

• Strong understanding of operational controls segregation of duties and dual-control frameworks.

• Experience working in environments subject to audit or regulatory oversight.

• Strong organisational skills with the ability to manage multiple stakeholders and deadlines.

Desirable

• Knowledge of AML/CTF principles within financial services.

• Understanding of FCA governance expectations and operational control frameworks.

• Experience working in multi-entity financial organisations with complex approval structures.

• Experience improving operational governance through process improvements trackers or automation tools.

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender sexual orientation marital or civil partner status gender reassignment race colour nationality ethnic or national origin religion or belief disability or age.