Front Desk Agent- Full Time

Wichita, KS - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to guest.
Sort and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services registration of guests and shopping dining entertainment and travel directions.
Keep record of room availability and rate.
Compute bill collect payment and make change for guests.
Make confirm and cancel reservations via all communication avenues.
Post charges such as room food liquor or telephone to guest bill if interface is inoperable.
Make reservation transportation or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.

Have a full working knowledge and expertise of each shift including night audit.

Requirements

Must have hotel experience.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have good mathematical and computer skills.
High school education required. Relevant training and experience and additional education preferred.
CPR and first aid training preferred.
Additional language ability preferred.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
Understands and communicates the Stepstone Mission and Core values.
Expresses ideas and conveys information clearly effectively and professionally.
Actively listens to others.
Conveys company information decision or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
Minimum lifting of 20 pounds.
Pushing bending stooping upward reaching manual dexterity.
Hearing writing reading.
Minimum pulling of 20 pounds.
Other duties may be assigned

Salary Description

14-15 BOE

Required Experience:

Unclear Seniority

Full-timeDescriptionRegister and assign rooms to guests.Issue room key and escort instructions to Guest Service Agent or directly to guest.Sort and track incoming mail and messages.Transmit and receive messages using all communication avenues.Answer inquiries pertaining to hotel services registratio...

Full-time

Description

Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to guest.
Sort and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services registration of guests and shopping dining entertainment and travel directions.
Keep record of room availability and rate.
Compute bill collect payment and make change for guests.
Make confirm and cancel reservations via all communication avenues.
Post charges such as room food liquor or telephone to guest bill if interface is inoperable.
Make reservation transportation or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.

Have a full working knowledge and expertise of each shift including night audit.

Requirements

Must have hotel experience.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have good mathematical and computer skills.
High school education required. Relevant training and experience and additional education preferred.
CPR and first aid training preferred.
Additional language ability preferred.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
Understands and communicates the Stepstone Mission and Core values.
Expresses ideas and conveys information clearly effectively and professionally.
Actively listens to others.
Conveys company information decision or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
Minimum lifting of 20 pounds.
Pushing bending stooping upward reaching manual dexterity.
Hearing writing reading.
Minimum pulling of 20 pounds.
Other duties may be assigned