SBA Servicing Specialist I General Servicing
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Job Location:
Fishers, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the Position:
As the Small Business Administration (SBA) Servicing Specialist I General Servicing you will work with system-related functions required to support the Small Business Lending departments servicing and processing operations. Your duties will include all aspects of portfolio management as it relates to the proper payment maintenance onboarding and administration of the loan. You will also be responsible for handling service requests or assisting in transferring requests to the appropriate department depending on the nature of the service request.
What You Will Do:
- Perform system and individual loan maintenance in conjunction with approved servicing requests and actions ensuring compliance with SOX controls accordingly.
- Provide exceptional customer service while adhering to Bank/departmental standards.
- Fund line of credit draws and process payments.
- Perform daily reporting and administration of line of credit draws and payments.
- Manage disbursement applications and controls for multiple disbursement loans.
- Generate monthly client billings.
- Prepare payoff letters for internal and external customers ensuring compliance with the SBAs 10-day Notice and Prepayment Certification.
- Assist the origination team with tracking and processing Good Faith Deposits and Refunds.
- Prepare reports for the department on a daily and as-needed basis.
- Assist in the administration of Jira on behalf of the department.
- Serve as liaison between the SBA and Consumer and Business Banking departments for credit cards and banking accounts.
- Other duties as assigned.
What Were Looking For:
- A minimum of one year of experience in banking or financial services operations required.
- A minimum of one year of experience in commercial/SBA lending preferred.
- Working knowledge of PCFS Loan Manager and nCino preferred.
- Understanding of basic accounting principles and terms.
- Proficient in Microsoft Office and ability to use and navigate databases.
- Ability to interact positively and effectively with all levels of employees management and third parties.
- Excellent written and verbal communication skills.
- Demonstrated ability to complete work in a timely efficient manner with impeccable accuracy.
- Ability to master new skills and tasks quickly.
Working Conditions/Demands:
- Professional office setting.
- Primarily sedentary position requiring long periods of time working at a computer.
- Must be able to move throughout the office and buildings to obtain or relay information.
- Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We
Were not just another bank and were not looking for just another employee. Since 1999 First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes we really were the first state-charted FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers the innovatorsthose who challenge the status quo because change really is the only constant. Ready to join a team of imaginative driven individuals like you Its your career you deserve to imagine more. Keep reading we think you will like you what see.
Qualifications
Why Join Us
At First Internet Bank our workplace is built around people. Guided by four core competenciesCollaborate to Win Adapt with Agility Decide for Impact and Put People Firstweve created an environment where individuals feel empowered supported and inspired to do their best work. This commitment to collaboration and growth has earned meaningful recognition including being named a Top Workplace multiple times and one of the Best Banks to Work For. Were proud of these honors because they reflect what matters most to us: our team.
This culture comes to life at our 175000squarefoot headquarters in downtown Fishers designed with our people in mind. Inside youll find thoughtfully designed workspaces an onsite fitness center and The Backyard our 18000squarefoot openair deck with fire pits covered pergolas a waterfall and plenty of greenery for stepping away and recharging. Add free snacks soft drinks beer on tap unlimited volunteer time off continuous education opportunities for development and regular team events and youll find plenty of ways we support connection and a great workday.
Our benefits package includes the following and so much more:
- Medical Dental and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
- 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
- Professional Development Reimbursement
- At Least 3 Weeks Paid Vacation Annually - For New Employees Paid Vacation is Adjusted Based on Start Date
- Eleven Paid Holidays
- Paid Volunteer Time
- Annual First Internet Bank-branded merchandise allowance
Equal Opportunity Employer - Women Minorities Veterans and Individuals with Disabilities
If you are a California resident you may be entitled to certain rights regarding your personal information. Additional information about our data collection practices and location specific notices is available on our privacy policy. Clickhere to read more.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c). Clickhere to read more.
Required Experience:
IC
