Network Administrator

For School YearWork Day CalendarSalary: $67647 (Salary placement is based on experience.) Click on the following link to view the full pay range on the Manager/Technical Salary Schedule: Summary:Responsible for administering and maintaining the districts communications and peripheral systems including phone printer and audio/visual infrastructure. This position performs skilled technical work involving configuration monitoring and troubleshooting of interconnected systems that support daily district operations and Board functions. The Network Administrator collaborates with Network Engineers to implement and optimize procedures ensuring reliability performance and compliance with district Duties and Responsibilities:Administer and maintain the districts phone systems including configuration monitoring and troubleshooting of VoIP infrastructure. Manage extensions call routing voicemail and conferencing features coordinating vendor support for repairs and upgrades. Provide Tier 2/3 support to IT Support Technicians for phone-related issues and collaborate with Network Engineers to ensure reliability security and alignment with district and support the districts printer and copier fleet. Oversee print management systems device configurations and service requests to ensure reliable operation across schools and departments. Provide Tier 2/3 support to IT Support Technicians for escalated printer issues coordinating with vendors for maintenance parts and supply management and ensuring consistent performance and and support district audio/visual systems including classroom and meeting room technologies such as SMART Boards interactive panels projectors Poly conferencing systems and ScreenBeam devices. Provide Tier 2/3 support for complex A/V troubleshooting and assist IT Support Technicians with escalated issues. Collaborate with Instructional Technology and vendors to evaluate and implement emerging A/V technologies that enhance usability and as the lead technical support for Board of Education meetings and district leadership events. Collaborate with the IT Support Manager to ensure all Board Room A/V systems presentation technologies and streaming components are tested operational and supported in person during each network monitoring maintenance and documentation for assigned systems maintaining accurate configuration records backups and performance logs. Identify and report system irregularities or outages in coordination with Network Tier 2/3 technical support for assigned systems responding to escalated tickets involving phones printers or A/V infrastructure. Utilize diagnostic tools vendor resources and advanced troubleshooting techniques to resolve complex issues and prevent vendor support and participate in technology lifecycle management activities including repairs license renewals and product evaluations. Provide recommendations to improve system performance user experience and long-term other duties as assigned in support of district technology operations and Training and Experience:Associates degree in Information Technology or a related technical field required; Bachelors degree preferred. Equivalent combination of education and directly related experience may be substituted for formal education. Coursework or certifications in network administration computer systems or communications technology of three years of progressively responsible experience in technical systems administration or network support including configuration and troubleshooting of phones printers and audio/visual providing Tier 2/3 support within a complex environment preferred. K12 or public-sector experience strongly technical knowledge and hands-on experience administering networked communication and peripheral systems including VoIP phone systems print management platforms and audio/visual technologies. Ability to configure maintain and troubleshoot systems such as Poly conferencing SMART and CleverTouch interactive panels ScreenBeam devices and other integrated A/V in workstation and network fundamentals including TCP/IP connectivity VLAN concepts and device registration processes. Working knowledge of network monitoring inventory and ticketing systems to document work track incidents and identify recurring analytical and problem-solving abilities with attention to detail and accuracy. Demonstrated ability to provide Tier 2/3 support for complex issues and to assist IT Support Technicians through guidance escalation support and knowledge communication and customer service skills for working with staff administrators vendors and technology team members. Ability to prioritize multiple requests adapt to changing environments and maintain confidentiality in all aspects of knowledge of standard productivity software remote management tools and diagnostic utilities required for hire. Ability to follow and promote district policies safety protocols and professional standards in all technical work. Certificate Licenses and Registrations: CompTIA A and Network certifications preferred; additional certifications in VoIP administration printer management or A/V technologies related to network administration or system management (such as Microsoft Cisco or equivalent vendor credentials) are Colorado drivers background check and District fingerprinting required. Note: Applicants who upload a copy of their transcripts or certifications to their application may choose to redact any dates included on the transcripts or certifications including date of birth and dates of attendance/graduation/completion. An un-redacted copy will be requested if an employment offer is addition submitted resums may also exclude dates of attendance or graduation for high school and/or post-secondary Procedure:Click on the red Apply button to complete an online application you must apply to each position that is of interest to you. FLSA: Exempt

Required Experience:

Unclear Seniority