Transportation Specialist, First Mile Performance and Mechanisms

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About the Role :
Amazon is seeking a motivated and analytical professional to coordinate First Mile Mechanisms and Peak Planning within the Transportation team. As a Transportation Mechanism Specialist you will be responsible for driving operational excellence managing performance metrics and leading cross-functional planning initiatives ensuring the First Mile operation is prepared for both routine performance and peak season demands.

This role requires a strong ability to work with large volumes of data communicate results to senior leadership and influence stakeholders across multiple levels of the organization.

Key job responsibilities
- Coordinate weekly and monthly reports and meetings for the First Mile transportation team with key stakeholders

- Drive action plans with stakeholders with a customer-backwards focus

- Identify and propose improvements to routine management mechanisms

- Manage and analyze performance metrics generating insights to support decision-making

- Report First Mile area results to senior leaders

- Work with large volumes of data and big data tools in a highly complex business environment

- Analyze volume projections for peak seasons and drive preparation plans for high-demand periods

- Build Post-Peak Season Lessons Learned documents and drive post-event action plans

- Conduct dive deeps to identify root causes of gaps impacting customer experience and speed especially during peak periods

- Manage operational planning for atypical periods such as holidays coordinating with Seller Ops Transportation and system configuration teams

- Build and consolidate the annual First Mile transportation plan across business areas

- Experience defining program requirements and using data and metrics to determine improvements
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience leading process improvements
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Bachelors degree
- Speak write and read fluently in English

- Experience in driving end to end delivery and communicating results to senior leadership
- Experience building processes project management and schedules
- Experience driving process improvements

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