GTM Systems Manager

About the Role

As the Manager of GTM Systems & Tools you will be the architect of our revenue technology stack. You will not just be an administrator; you will be a strategist who determines how our technology drives efficiency and revenue.

We are looking for an operational leader to own the evaluation implementation and optimization of our entire GTM tech stack. You will inherit a suite of tools that needs consolidation and strategic oversight. Your mandate is to build a best-in-class ecosystem that empowers our SaaS API and Marketplace teams to move faster and smarter.

What Youll Own

• Audit & Optimize: conduct a comprehensive audit of our current toolset. Identify redundancies shelfware and integration gaps. You will lead the effort to consolidate tools to reduce spend and complexity.
• Architecture: Design a cohesive systems architecture where data flows seamlessly between Marketing (MAP) Sales (CRM) and Customer Success tools.
• Own the Relationships: You will be the primary point of contact for all GTM vendors.
• Evaluation & Selection: Lead the evaluation process for new technology. You will run rigorous A/B comparisons pilot programs and financial analyses to recommend build vs. buy or replace vs. renew decisions.
• Negotiation: Partner with Finance/Legal to manage renewals and negotiate favorable terms ensuring we get maximum value for every dollar spent.
• Cross-Functional Deployment: You will project manage the rollout of new tools from technical setup to user adoption.
• Enablement Partnership: Work closely with the Sales Enablement Manager to ensure every tool launch is accompanied by proper training documentation and certification. A tool is only as good as its adoption.
• Integration: Oversee the technical integration of tools into our core CRM (Salesforce) ensuring data integrity and reporting accuracy.
• User Management: Manage provisioning de-provisioning and role-based permissions across the stack.
• Security & Compliance: Ensure all GTM tools meet our security standards and compliance requirements (SOC2 HIPAA etc.).

How You Will Measure Success

• ROI & Budget Efficiency: Reduction in cost per rep on technology through consolidation and better negotiation.
• Tool Adoption: % of active users vs. licenses purchased for key platforms.
• Data Integrity: Reduction in data syncing errors between systems.
• Project Delivery: On-time and on-budget delivery of new tool implementations.
• Drive measurable improvements to lead-to-opportunity lifecycle targeting a 5-10% increase in pipe creation and reduction in overall sales cycle time.

What Were Looking For

• The Experience: 5 years in Revenue Operations Sales Operations or Systems Administration in a high-growth SaaS environment.
• The Stack: Deep administrative experience with Salesforce (Admin cert preferred) and the modern GTM stack. Experience in additional tools like Hubspot Intercom Sales Engagement or the like.
• The Evaluator: Proven experience running vendor evaluations. You can articulate why we should switch from Tool A to Tool B using data not just feeling.
• Project Management: Strong ability to manage complex implementations involving multiple stakeholders (IT Finance Sales Enablement).
• Technical Aptitude: You understand API integrations data mapping and workflow automation. You dont need to be a developer but you need to know how systems talk to each other.

Bonus Points

• Experience consolidating duplicate instances of tools (e.g. M&A integration).
• Experience with CPQ (Configure Price Quote) tools.
• Experience in Healthtech or Fintech environments.