Assessment Services Assistant

This a part time position (.4 FTE) which consists of a 2-day work week with the exception of the summer months (approximately May August) where the FTE may increase to .6 which is a 3-day work week.

This position provides administrative and customer service support to the Assessment Services Department. The role assists assessors with record maintenance in the CAMA system intake and tracking of documents and communication with property owners and internal departments.

KEY DUTIES AND RESPONSIBILITIES
Office Administration (20%)

• Maintain assessment files in accordance with Records Retention requirements.
• Support the Countys Records and Information Management Program through proper maintenance control and disposition of Assessment Services records.
• Organize and update digital property records including sketches photos and correspondence in the CAMA system.
• Prepare letter mail-outs (mail merge) notices and correspondence as required for annual assessment cycle tasks.
• Enters Accounts Payable items into the financial system.
• Monitor department inbox and route inquiries appropriately.
• Prepare materials required for Assessment Review Board and Municipal Government Board hearings.

Customer Service (20%)

• Log and track incoming service requests in appropriate systems.
• Assist Assessors with inquiry resolution by collecting required information from digital filing systems.
• Provide front-line support to residents and property owners with general inquiries directing them to the appropriate personnel when needed.

Data Entry and Records Management (40%)

• Accurately input property assessment data and digital records into CAMA systems.
• Compile reports from the CAMA system to support updates and ensure consistency in data entry.
• Completes monthly title changes update on CAMA system.
• Follow internal digital records procedures and maintain required documentation.
• Update files to SharePoint as required.

Other Related Duties (20%)

• Performs residential property image updates within the defined areas of the municipality.
• Respond to internal organizational requests for property records.
• Research and compile comparative tax rates from other municipalities.
• Provide occasional guidance to coworkers and the public.
• Assist with special projects and other related duties as assigned.
• Adheres to applicable responsibilities and accountabilities as outlined in the Sturgeon County Health and Safety Management System.

KNOWLEDGE EDUCATION QUALIFICATIONS SKILLS ABILITIES AND EXPERIENCE
The following are required in this position:

• High School Diploma with 2 years of relevant experience or a certificate or diploma in Office Administration (or equivalent) and some relevant experience.
• Strong written and verbal communication skills.
• Proficiency in all Microsoft Office applications.
• Strong technological skills and ability to quickly learn and adapt to new systems.
• Excellent organizational skills and strong attention to detail.
• Ability to maintain confidentiality.
• Ability to use and communicate directions using GPS.
• Valid Alberta Class 5 drivers license and a clean drivers abstract.

The following are considered assets or preferences in this position:

• Experience in municipal or other office environment.
• Experience with CAMA system GIS or tax systems.