Lead Front Door Waste Technician-Cortland at the Village-Smyrna, GA
Share
Job Location:
Smyrna, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At Cortland we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector our focus on performance innovation and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources autonomy and support needed to deliver results and advance their careers in a high-performance environment.
Role Overview
As theLeadFront Door Waste (FDW)Technician youleadthe work of FDW Techniciansensuring reliable operations quality service and an outstanding resident experience. You lead by example and support your team to deliver the Front Door Waste Program safely and consistently.
Leadership & TeamSupport
Providecleardirectionsto FDW Technicians on expectations routing and safety consistentlydemonstratinghigh-performance behavior.
Track activity in the required smartphone app (pickups service times issues).
Serve as theprimary onshiftpoint of contact for technician questions and operational concerns.
Resolve minor service challenges and escalate issues appropriately.
Float to communities that are short-staffedto provideadditionalsupport.
Maintain strong professional relationships with community staff residents and technicians while promoting a culture of accountability teamwork and service excellence.
Keep the FDW Manager informed of performance trends staffing needs and operational updates.
Coach and train new or developing FDW Technicians to support their growth and readiness.
Demonstrate consistent professionalism and a residentfirst mindset.
Safety & Quality Champion
Ensure technicians follow all required safety procedures and proper handling of waste.
Report safety incidents maintenance issues or community concerns to the FDW Manager.
Assistwith trainingonequipment operation proper lifting techniques and PPE usage.
Operational Problem Solving
Respond professionally toresidents customers or community team questions.
Assisttechnicians with issues like overflows access challenges improper waste or service disruptions.
Document issues in the required apps and communicate trends to the FDW Manager.
Helptroubleshootinterruptions andprovidetemporary coverage when necessary.
Qualifications
High school diploma or GEDrequired
Valid drivers license with a clean driving record
3-4years of experience in waste services facilities management or related service operations
Previouslead or shiftsupervisory experience preferred
Strong customer service orientation with professional confident communication skills
Working knowledge of basic EPA and OSHA safety practices
Comfortable using smartphones mobile apps and basic reporting tools
Ability to adapt to shifting priorities and support team workflow needs
Ability tolift upto 50lbs climb stairs and work outdoors in varying weather conditions
Ability to travel locally between assigned communities as needed
About Cortland
Founded in 2005 Cortland is an international vertically integrated multifamily real estate investment development and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US Cortland combines in-house design construction and operations to deliver value and innovation across its portfolio.
Join us as we reimagine apartment living and drive outsized returns through purpose performance and people.
Cortland is an equal opportunity employer and were proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardlessof race color religion gender sexual orientation gender identity or expression national origin age disability protected veteran status genetic information or any other characteristic protected by applicable you have a disability and need an accommodation or assistance with the application process and/or using our website please email
Cortland is a drug-free workplace.
Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.
Required Experience:
IC
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
About Company
You can live in an apartment, or you can live at Cortland. As a leader in the multifamily industry, we create resident-centric, hospitality-driven living spaces and experiences across the US.
