ItSupport Officer For Steel Manufacturing Mirzapur , Uttar Pradesh

Mirzapur - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description:

An IT/Support Officerinstalls configures and maintains computer systems networks and software providing crucial technical support to users via phone remote access or in-person. They troubleshoot hardware/software faults manage user accounts document issues and ensure operational security.

Key Responsibilities

Technical Support:Provide 1st/2nd line support for hardware software and network issues.
Installation & Maintenance:Set up configure and update workstations printers and peripheral equipment.
System Administration:Manage user accounts active directory security patches and data backups.
Troubleshooting:Diagnose system errors network issues and software bugs providing timely solutions.
Documentation:Maintain records of hardware/software inventory service tickets and technical procedures.

Required Skills & Qualifications

Education:Generally requires a Bachelors degree in Computer Science IT or related field; sometimes an associate degree or relevant certifications (e.g. CompTIA A Network) are accepted.
Technical Knowledge:Proficiency in Windows/Mac OS networking fundamentals and Microsoft Office/365.
Soft Skills:Strong communication patience problem-solving abilities and customer service skills.
Experience:Previous experience in IT support or help desk roles is commonly required.

JOB APPLY

DETAILS -

Name - NAMRATA

Number -

Mail id -

Required Experience:

Unclear Seniority

Job Description:An IT/Support Officerinstalls configures and maintains computer systems networks and software providing crucial technical support to users via phone remote access or in-person. They troubleshoot hardware/software faults manage user accounts document issues and ensure operational secu...