Shelter Program Administrator

Richmond, VA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Shelter Program Administrator

About Us

CARITAS creates a safe space to heal and time to rebuild. Our five programs provide solutions for shelter recovery services workforce development and the furniture bank.

The CARITAS Emergency Shelter as of the five programs of this thriving non-profit provides compassionate hospitality to those experiencing homelessness in our region. Services are offered to both men and women on our Richmond campuses and basic needs such as shelter meals clothing and connections to supportive services are provided. We take an integrated approach to helping people solve their housing crisis by connecting them with a housing specialist. This position provides supervision and guidance in the shelter environment and works alongside housing specialists volunteers and other CARITAS staff.

Position Summary:

The Shelter Program Administrator is responsible for shelter program activities
coordination of volunteers and interns scheduling and assisting the shelter staff as
needed. They will empower a community of compassionate care in our low-barrier
shelter through modeling empathy and trauma-informed practices and supporting the
shelters daily operations and activities. The following responsibilities apply to the mens
site womens site and seasonal Surge Shelter.

Schedules shelter support staff and manages the payroll approval process.
Schedules and oversees community engagement activities.
Coordinates program activities with community partners volunteers interns and
special events.
Assists with management and compliance of the Homeless Management
Information System and paper files.
Supports frontline staff with data entry.
Participates in the on-call schedule.
Fills in for Program Manager as needed.
Fills in for shelter staff as needed.
Participates in shelter leadership meetings as needed.
Participates in House meetings.
Retains the ability to move between program sites.

Qualifications:

Excellent oral and written communication
Extensive attention to detail and time management skills.
Excellent organizational skills and the ability to work independently
Ability to use Microsoft Word and Google Suite; experience with data collection and reporting
Knowledge of homeless services in Richmond and other community resources.
Experience and comfort working with individuals with serious mental illness with a trauma-informed lens.
Knowledge of real estate Fair Housing Act Landlord-Tenant Act and Americans with Disabilities Act a plus.
Training in de-escalation trauma-informed care and person-centered practices.
Supervisory experience is preferred
Bachelors degree preferred or in exchange of years of experience in Homelessness/Community Services
Capacity to hold compassion confidentiality and professional boundaries including know-how and talent to come alongside individuals with high needs.
Valid T.B. test within 2 weeks of being hired.
Current CPR and naloxone certification required within 1 month of being hired.

Status: This full-time exempt position

Supervisor: Director of Emergency Shelter

Hours: 40 hours; 12pm-8pm M-F (Ability to flex as needed)

Location: Mens Shelter: 700 Dinwiddie Avenue; Womens Shelter: 2220 Stockton Street Richmond VA 23224

CARITAS Core Competencies

In addition to position specific competencies there are core elements knowledge skills and behaviors that apply to all employees at every level:

Emotional Intelligence: Recognize and manage your emotions to build trusting relationships.
Belonging: Seek out and consider different perspectives display empathy and create a sense of community.
Hospitality: Display welcoming behaviors to clients volunteers fellow associates and community.
Continuous Growth: Show curiosity develop self try new things and practice what has already been learned.
Accountability/Focus: Set goals and hold self and others accountable for achieving results.
Communication: Create clarity through listening speaking and writing to reach a shared understanding.
Solution-Based Thinking: Think through problems with grace focus on the solution rather than the problem and help deliver proactive solutions to problems.

Computer Skills

Microsoft Word Google Docs.

Work Environment

CARITAS Values: Achievement Innovation Integrity Passion Servant Leadership. The CARITAS culture reflects these values. Professional and timely communication is expected as well as an understanding of and appreciation for all the programs of CARITAS: Shelter the Furniture Bank Works The Healing Place and the Recovery Residences.

Travel Required

Local travel may be required.

Drug-Free Workplace

The unlawful manufacture sale distribution dispensation possession or use of a controlled substance or marijuana is prohibited in the CARITAS workplace. As such while on CARITAS premises performing CARITAS-related duties or operating any CARITAS equipment whether during work time or non-work time employees are prohibited from being under the influence of drugs or alcohol and are strictly prohibited from possessing illegal drugs marijuana or excessive quantities of prescription or over-the-counter drugs.

Required Experience:

Unclear Seniority

Shelter Program Administrator About UsCARITAS creates a safe space to heal and time to rebuild. Our five programs provide solutions for shelter recovery services workforce development and the furniture bank. The CARITAS Emergency Shelter as of the five programs of this thriving non-profit provides c...