Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours:
40Work Shift:
Days/Afternoons (United States of America)Schedule: M-F 8AM-4:30 PM
Work Location / Unit Details: Address: 897 Von Kolnitz Suite 101 Mount Pleasant SC 29466
*This position rotates to Moncks Corner Mount Pleasant and West Ashley office locations.*
Primary Function/General Purpose of Position
Coordinates and schedules patient testing or procedures which may include interacting with physician offices other health care providers and/or staff in departments that provide services to ensure patients are scheduled as soon as possible. Obtains scheduling orders and enters data into the hospital computer system. Gathers updates and maintains daily records of scheduled patients and/or procedures. Demonstrates knowledge of provider and non-provider payers and communicates to patient physician precertification and/or other appropriate departments as appropriate. Maintains statistical data as requested to determine scheduling volume patient types and number of procedures.
Essential Job Functions
Gathers and interprets relatively complex patient data to enable scheduling of testing surgical procedures and/or pre-certification when required. May be responsible for pre-registration of self-scheduled patients or scheduling equipment and materials for required procedures.
Provides appropriate departments staff and/or patients with approved instructions regarding test/procedure preparation. Answers questions pertaining to testing scheduling and testing preparation. Escalates questions issues or requests as needed.
Enter patient scheduling information into computer updates patient demographic and insurance information. May provide pre-registration forms which include testing information for registering the patient prior to testing.
Used as a resource in resolving testing/procedure discrepancies and is used as a resource in finding solutions to problems with patient testing and scheduling. Obtains approval from department designed contracts and/or supervisor for non-routine appointment scheduling.
Checks for medical necessity for patients at the time of scheduling.
Works with departments to schedule stat patients. Coordinates scheduling with multiple facilities or departments to ensure outpatients are scheduled as soon as possible.
Compiles and prepares statistical data as requested.
Promotes strong customer focus and handles all calls with professionalism.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.
Licensing/Certification
None
Education
High school diploma or equivalent (required)
Associate degree in business Healthcare or related field (preferred)
A combination of post-secondary education and experience in lieu of a degree will be considered.
Work Experience
Experience with data entry (preferred)
Typing (45-50) WPM (preferred)
Training
None
Language
None
Patient Population
NA
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May have periods of constant interruptions.
* Individuals in this position are required to exercise universal precautions use personal protective equipment and devices and learn the policies concerning infection control.
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) X
Lifting/ Carrying (50-100 lbs.) X
Push/ Pull (0-50 lbs.)X
Push/ Pull (50-100 lbs.)X
Stoop KneelX
ClimbingX
BalanceX
BendingX
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting X
Walkingx
Standingx
Additional Physical Requirements/Hazards
Physical Requirements
Hear alarms/telephone/audio recordings
Color Vision
Acuity near
Hazards
Not applicable to this position
Skills
Hard/Tech/Clinical Skills:
Computer skills to include Microsoft Office
Evaluate program performance
Excellent written and verbal communication skills
Scheduling Software
Organization
Stakeholder engagement
Problem solving
Teamwork
Project Management
Soft/Interpersonal Skills:
Attention to detail
Acceptance of authority
Critical thinking
Communication with all levels of professionals
Teamwork
Conflict resolution
Active listening
Relationship building
Language
None
Patient Population
NA
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May have periods of constant interruptions.
* Individuals in this position are required to exercise universal precautions use personal protective equipment and devices and learn the policies concerning infection control.
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) X
Lifting/ Carrying (50-100 lbs.) X
Push/ Pull (0-50 lbs.)X
Push/ Pull (50-100 lbs.)X
Stoop KneelX
ClimbingX
BalanceX
BendingX
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting X
Walkingx
Standingx
Additional Physical Requirements/Hazards
Physical Requirements
Hear alarms/telephone/audio recordings
Color Vision
Acuity near
Hazards
Not applicable to this position
Skills
Hard/Tech/Clinical Skills:
Computer skills to include Microsoft Office
Evaluate program performance
Excellent written and verbal communication skills
Scheduling Software
Organization
Stakeholder engagement
Problem solving
Teamwork
Project Management
Soft/Interpersonal Skills:
Attention to detail
Acceptance of authority
Critical thinking
Communication with all levels of professionals
Teamwork
Conflict resolution
Active listening
Relationship building
Roper St. Francis Healthcare is an equal opportunity employer.
What we offer
Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts
Paid time off parental and FMLA leave and short- and long-term disability
Tuition assistance professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Cardiovascular Services Contact Center - RSFPP - Specialty CareIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
IC
Roper St. Francis Healthcare is the Lowcountry’s preferred healthcare provider with more families choosing us than anyone else.