Clerk III-Support Services, Technology & Media Services

Iowa, IA - USA

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Technology & Media Services (TMS) is seeking a detail-oriented and service-focused Clerk III to serve as the primary point of contact for non-technical inquiries and provide essential operational support to the department. Under general supervision this role supports the daily administrative purchasing and coordination functions that keep TMS running smoothly. Responsibilities include managing procurement and vendor communications tracking software licenses and renewals monitoring expenditures and reconciling financial statements and maintaining accurate inventory and asset records. The Clerk III also assists with equipment distribution project tracking and departmental reporting to ensure established priorities are met. For a full job description please send an e-mail to

Key responsibilities include:
Serve as the first point of contact for non-technical requests such as scheduling orders and equipment reservations.
Process purchases obtain vendor quotes track orders and maintain service contracts and software licenses.
Monitor expenditures reconcile statements collect receipts and bill charges to appropriate divisions.
Support project coordination by tracking progress and providing status updates.
Provide clerical support to the IT Director and TMS staff including preparing travel documents correspondence and meeting minutes.
Maintain inventory records and support technology lifecycle planning.
Assist with equipment distribution and basic device setup for events.
Coordinate meetings Zoom sessions and room reservations.
Deliver introductory one-on-one training on the Colleges electronic health record system (AxiUm) using established materials.
Assist with the creation and maintenance of service documentation and website content updates.

100% Clerk III GB12 (Merit)
College of Dentistry Support Services Technology & Media Services
Location: Dental Science Building (Iowa City IA)
Salary: $39087.36 (Paygrade: 08)

Hours of Work:
Monday Friday; 8:00am 5:00pm
May require occasional overtime.

MINIMUM ELIGIBILITY REQUIREMENTS:
Any combination of related clerical office experience related undergraduate education and/or post high school clerical training that is the equivalent to two years of full-time employment.
Desirable Qualifications:
Previous customer service experience providing support in a fast-paced healthcare or clinical setting.
Proficiency with word processing spreadsheets presentation and calendaring software (i.e. Microsoft Office or Google).
Experience with electronic health records preferably Epic and/or axiUm.
Purchasing/procurement/vendor support experience (invoicing quotes shipping tracking).
Experience monitoring and reconciling accounts.
Experience maintaining website content.
Knowledge and commitment to uphold federal regulations such as the Health Insurance Portability and Accountability Act (HIPAA).
Demonstrated experience maintaining accurate records while managing multiple deadlines in a fast-paced environment.
Excellent written verbal and interpersonal communication skills.

To be considered for an interview applicants must upload a Resume (and mark as Relevant File) to their submission; three names of professional reference may be requested at a later time.

Position NOT eligible for University Sponsorship of Employment Authorization.

Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information please contact

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

About Iowa:
Joining the University of Iowa means becoming a vital part of the Hawkeye community where your work directly impacts education research and student success.

Enjoy exceptional health coverage university-paid life insurance robust retirement plans and generous leave policies. Benefit from 24/7 support services well-being resources and access to UI Health Care specialists. Grow professionally with advanced training leadership development and tuition assistance.

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium Big Ten athletics top-ranked public schools and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution.

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