People Change Manager

People Change Manager:

About DFT Operator

DfT Operator Ltd (Department for Transport Operator - DFTO) is the public sector owning group behindeight key train operators: LNER Northern Southeastern TransPennine Express South Western Railway c2c Greater Anglia and WM Trains.

Were here to make your rail journeys smoother safer and more reliable. Since taking on LNER in 2018 weve focused on delivering better train services enhancing customer experiences and boosting performance across the network.

Stats about DFTO:

• 8500 services each weekday
• 640 million customer journeys across the networks every year
• 30000employees
• 7000people joined the railway family in the last year

We work closely with the DfT but operate independently with our own governance and leadership teams. Our priority is ensuring efficient dependable rail services for everyone.

Primary Purpose of Job:

To lead the delivery of the people change components of multiple HR projects to achieve cost time right outcomes and quality objectives within DFTO guidelines.

Key Responsibilities:

• Deliver various people change projects in accordance to business standards across the DFTO group.
• Lead the formulation of and people transition plans for project change with the business functions and stakeholders agreeing all communications and engagement strategies to lead people change activities.
• Provide organisational design and organisational change advice guidance and expertise to support the business leaders in achieving the right outcomes for their people teams and delivery requirements.
• Ensuring the correct legal HR and Compliance processes have been completed.
• Develop and manage relationships with the business community and stakeholders to support the development of the people change projects and to gain buy-in during project lifecycle.
• Control people change activities and risks on business change tasks and provide all costs contingency and programme details to enable the sponsor to direct change strategy and engagement.
• Provide detailed input for the compilation of the Business Plan and production of change and transition plans.
• Liaise with the wider Programme Management office and teams to align and deliver the effective implementation of appropriate people change solutions.
• Liaise with the Information Management to deliver the effective implementation of appropriate technical solutions

Knowledge Skills Experience & Technical Qualifications:

• Experience of delivering various people change projects preferable on a large scale such as TUPE M&A or restructuring programmes.
• Understanding of the railway or similar industry
• Demonstrated credibility and impact with senior stakeholders
• Effective interpersonal skills and an ability to use influence to gain buy in to enable change to happen through others.
• A drive to deliver tangible outcomes which meet business requirements
• An ability to work well under pressure in a rapidly evolving environment.
• Educated to degree level or equivalent.
• Excellent communication engagement and presentation skills at all levels.

Vacancy Details:

Duration:2 year Fixed Term contract/secondment
Location:London Waterloo/Hybrid
Salary:up to 70000
Closing date: 11th March 2026

DFTO Benefits:

Annual Leave: Starting at 25 days and rising to an additional day per year of service completed within the first 5 completed years up to a maximum of 5 additional (30 days)

DC Pension Scheme: 10% Employer contribution 5% Employee contribution

Opportunities to learn and network across the wider industry

Additional Information

Disclaimer: Candidates applying for this position on a secondment basis must inform their line manager prior to submitting their application. This is to ensure transparency and facilitate any necessary discussions regarding workload and responsibilities.

About our people and the recruitment process - Were an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly as we know traditional working patterns dont always fit. If you want to consider working flexibly just let us know and well do our best to help and invest in your career with us whilst you have a healthy work life balance.

Contact: If you have any questions or reasonable adjustments please contact Name

Please do not email any CVs to us your application must be made by clicking the Apply button.