Guest Service Expert
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Job Location:
Port Douglas - Australia
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At the heart of local communities Sheraton brings people togetherboth our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Desk Agent because together we are better. Start your career at Sheraton where you dont just work - you belong.
Position Summary:
Assist guests arriving and departing the hotel through the check in and departure process
Handle general enquiries creating meaningful guest experiences that are tailored to the guests requirements
Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service enabling future bookings
Support the front office team in general operational tasks
Take guest reservations and perform cash handling & credit card responsibilities
Be an expert on the hotel and the surrounding community know it inside and out to exceed guest expectations
About You:
Experience with OPERA property management system or similar
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Key Skills
- Advertising Management
- Cost Accounting
- Integration
- Legal Operations
- Entry Level Finance
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
