Fire Dispatch-Operations Program Coord I (Temporary)

Agency

Office of State Human Resources

Division

Temporary Solutions

Job Classification Title

Program Coordinator I (S)

Position Number

Grade

NC08

About Us

To provide a solid Human Resource management foundation responsible oversight and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset OUR EMPLOYEES.

Description of Work

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit .

employment information.

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time.

Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governors Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agencys culture process procedures and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.

This temporary position is with NC Agriculture Forest Services (NCFS) located at 512 N. Salisbury Street Raleigh NC Wake County.

Job Order Hourly Rate of Pay: $22.00 (Based on education and/or years of relevant work experience reflected on the application).

The NCFS is seeking a dynamic candidate for a full-time temporary Fire Dispatcher / Operations. The selected candidate for this role will:
Monitor the NCFS Operations Room Phone
Monitor the NCFS Burn Permit Hotline and assist external customers with limited technical service in obtaining NCFS Burn Permits.
Monitor the NC Emergency Management WebEOC program and respond to requests as needed.
Monitor the IROC program (computer-based program used to dispatch resources to wildfire incidents across the nation) and assist in dispatching NCFS resources as needed.
Assist with review and preparation of Administratively Determined employee annual documentation.
Communicate and coordinate with NCFS Regional Ops rooms and Asheville Interagency Dispatch (USFS) for dispatch of NCFS personnel and resources to incidents within North Carolina and across the nation.
Communicate with other fire staff daily
Use Microsoft programs daily with other NCFS and web-based programs

Knowledge Skills and Abilities/Management Preferences

Effective July 1 2025 candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The Knowledge Skills and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.

• Must be computer savvy and able to navigate Microsoft Office Suite and other web-based software
• Able to maintain a professional demeanor and interpersonal communication skills
• Able to work in a high-performance environment and jump in where needed
• Skills in organizing work flow and coordinating activities.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelors degree from an appropriately accredited institution; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Janice Scott Kearney

Recruiter Email: