Patient Access Services Team Lead Pre Reg

Nashville, IN - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Nashville General Hospital is hiring for a Patient Access Services Team Lead for Patient Access Services as a full-time job in Nashville Tennessee.

The Patient Access Services Team Lead is the leader of the first line of quality service to our patients and our guests. This position leads ambassadors of service setting the standard. This position will lead a team that greets customers and subsequently provides the highest level of customer service possible. Performs timely and accurate registrations scheduling complete benefit verification patient education (regarding benefits) scanning faxing and appropriate authorizations and referrals for services.

Patient Service RepresentativeRoles & Responsibilities:

Leadership Level Customer Service-Treats all customers and employees with dignity respect and courtesy at ALL times while proactively assisting customers as needed.

Scheduling-Schedules surgery/procedures PAT appointments and 1st post-op visit with appropriate services. Communicates appointments to patients physicians and others as required. Maintains department data base as back up. Acts as liaison to facilitate communications between physicians patient/families PAT OR patient access patient accounts payors and outside customers.

Department Responsibilities-Follows hospital and departmental rules and regulations by adhering to policies/procedures such as confidentiality code of conduct attendance and payroll policies. Maintains a safe and clean patient care area. Uses work time productively.

Required Skills & Qualifications:

Proven leadership skills and abilities 1-2 years preferred in a Healthcare/Clinic setting
Minimum of 2 yrs. work experience working in a patient access fast-paced healthcare environment.
Insurance Verification Experience
Healthcare Scheduling Experience
Bilingual English/Spanish Preferred
Experience working with managed care health plans
Excellent patient registration skills
Excellent customer service and telephone etiquette required
Solid knowledge of medical terminology
Proficient computer skills; internet typing data entry
High School Diploma (Equivalent) or Higher

About Nashville General Hospital

Nashville General Hospital (NGH) is Nashvilles original community- based hospital. Joint Commission accredited NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved while also providing care to all segments of the community.

Our benefits include:

Benefits begin on the first day of the month after one full calendar month of employment
Programs to reduce share of deductible and total out-of-pocket expenses
Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses (see NGH providers without co-pays)
Short and Long-Term Disability - up to 60% of eligible weekly pay
Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50000 ($32500 if you are age 65 or older) at no cost to you.
Retirement Plan - eligible up to IRS max limits and includes company contribution
Shift and Weekend Differential Pay Offered on Nights and Weekends
Tuition Reimbursement for employee and dependents
12 paid holidays - any holiday worked is another holiday banked
Flexible Spending Accounts
Onsite Gym
Free Parking for all employees

Join our team at Nashville General Hospital. Apply today!

We are an E-Verify employer.

For more information please click on the following links:
E-Verify Participation Poster: English Spanish
E-Verify Right to Work Poster: English Spanish

DescriptionNashville General Hospital is hiring for a Patient Access Services Team Lead for Patient Access Services as a full-time job in Nashville Tennessee.The Patient Access Services Team Lead is the leader of the first line of quality service to our patients and our guests. This position leads a...