Content Strategist, Technical Content Experience

Amazon

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profile Job Location:

Arlington, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

Join us on the Content Excellence team as a Content Strategist and help define the standards and frameworks that govern AWS technical content.

At AWS content consistency doesnt happen by accident; it requires clear specifications for how content is structured organized evaluated and managed. As AI transforms content creation and management these foundational rules become essential for authors and machines alike.

As part of the Technical Content Experience organization the Content Excellence team is looking for a strategic thinker to define what good content looks like and then partner with platform teams content creators and AI systems to ensure those standards are understood adopted and applied. The right candidate thinks in frameworks and systems and influences through clarity and collaboration. They excel at translating ambiguity into actionable specifications that other teams operationalize.

This role requires exceptional communication skills strong analytical thinking and the ability to influence without authority.

Key job responsibilities
-Define the content ecosystem strategy that outlines what customer needs AWS content must serve how properties should be organized and what content should be single-sourced.
-Create content architecture standards. Define the categories taxonomy and organizational structures that enable unified and intelligent content management.
-Manage the content model. Specify content types components and metadata that authors and AI systems use as their foundation.
-Establish content patterns. Document assembly rules for each content type so anyone can create or generate compliant first drafts.
-Maintain the Content Design System as the single source of truth for how AWS content should be created and managed.
-Define quality criteria that distinguishes good content from bad enabling data-driven evaluation and routing decisions.
-Specify content lifecycle stages triggers and evaluation criteria that enable proactive management at scale.
-Define gold-standard criteria for AI training corpus curation.
-Drive alignment across stakeholders on definitions criteria and specifications.

About the team
The Content Excellence team ensures every piece of AWS technical content delivers a predictable high-quality experience aligned to customer needs and business outcomes. We define the standards that make this possible at scale: content ecosystem strategy content architecture content models content patterns quality definitions governance criteria lifecycle frameworks AI training corpus criteria and the Content Design System.

- 3 years of editor content strategist technical writer or content developer experience
- Experience using data and metrics to determine and drive improvements
- Experience using content management systems and content tools
- Experience designing planning and delivering content solutions that meet the needs of technical business customers
- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
- Experience establishing governance frameworks or quality criteria for content at scale

- Experience building ontologies taxonomies and semantic relation frameworks
- Experience implementing change management successfully transitioning programs into large-scale operations
- Experience defining requirements for AI-assisted content systems
- Understanding of content lifecycle management frameworks
- Experience rationalizing or consolidating fragmented content ecosystems
- Experience documenting standards patterns or guidelines for broad organizational adoption
- Familiarity with structured content concepts (DITA component content management content reuse)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 71500.00 - 125200.00 USD annually
USA WA Seattle - 80200.00 - 125200.00 USD annually

Join us on the Content Excellence team as a Content Strategist and help define the standards and frameworks that govern AWS technical content.At AWS content consistency doesnt happen by accident; it requires clear specifications for how content is structured organized evaluated and managed. As AI tr...
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Key Skills

  • Compliance Management
  • Information Management
  • Proofreading
  • Social Intelligence
  • Content Quality
  • Factual Information
  • Video Packages
  • Conduct Interviews
  • Records Management
  • Creative Content
  • Editorials
  • News Stories
  • Newsgathering
  • Content Reviews

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