VP, Client Transformation

About WPP

WPP is the trusted growth partner for the worlds leading brands. We unitecutting-edge media intelligence and data solutions world-class creativity next-generation production transformative enterprise solutions and expert strategic counselin a single company powered by exceptional talent and our agentic marketing platform WPP Opento help our clients navigate change capture opportunity and deliver transformational growth. For more information visit.

1618 - VP Client Transformation

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people planet clients and communities. For more information visit .

WPP Media is WPPs global media a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit

At WPP Media we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each this role it will be critical to embrace WPP & WPP Medias shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About WPP Media Operations

The operations team is a central unit dedicated to

Role Summary and Impact

As theVP of Client Transformation youre the linchpin connecting our strategic vision with flawless operational execution and deep client partnerships. This pivotal leadership role demands a dual focus: both ensuring the seamless operational flow with our agency partners and driving proactive strategic transformation initiatives for our key clients.

You will serve as thestrategic operational backbonefor our agency ecosystem acting as the primary route for reactive and proactive engagement for client and agency leadership. This involves expertly coordinating onboarding/offboarding processes diagnosing and troubleshooting complex client and operational issues and leveraging other teams to support the embedding of critical tools like OMS within client-specific approaches. Youll ensure our operations run like a well-oiled machine supporting best practices and learning within client leadership teams and providing the stability necessary for growth.

Concurrently you will be thecatalyst for profound client transformation. Moving beyond day-to-day media work youll proactively identify and cultivate opportunities for deeper partnership utilizing insights from QBR feedback client action planning sessions and even smaller client escalations to uncover strategic business initiatives. Youll lead and manage the end-to-end transformation workshop process designing and facilitating engagements that redefine client objectives and then effectively hand back robust plans to client teams for ongoing support. Your ultimate impact will be two-fold: ensuring operational excellence that bolsters our client relationships while simultaneously architecting and delivering strategic transformations that unlock new value deepen partnerships and solidify our clients and our own competitive edge. Youre not just solving problems; youre building bridges to the future one seamless operation and one strategic initiative at a time.

Skills and Experience

Essential Experience:

• Progressive leadership experiencein client-facing roles within consulting client management or transformation practices.
• Proven success in leading and executing large-scale cross-functional client chnage programsfrom concept through to sustained impact delivering quantifiable business benefits.
• Deep expertise in change management methodologiesand the ability to navigate complex organizational structures and stakeholder dynamics in client environments.
• Project management or Business analytics skills are helpful but not essential qualifications

Key Skills:

• Change agent:Ability to dissect complex client landscapes identify latent opportunities and architect innovative solutions that align with long-term strategic goals. You dont just solve the symptoms but find the root causes.
• Exceptional Client Acumen & Relationship Building:A natural at building trust and influencing C-suite executives and key stakeholders. You understand client businesses inside and out making you an indispensable advisor.
• Transformational Leadership:An inspiring leader who can rally internal and external teams around a shared vision foster collaboration and drive accountability. You lead with empathy but also with a clear direction.
• Master Communicator:Possess outstanding verbal written and presentation skills. You can distill complex information into clear compelling narratives that engage diverse audiences.
• Analytical Rigor & Problem-Solving:Adept at leveraging data and critical thinking to diagnose issues define objectives and measure the success of transformation initiatives.
• Future-Forward Mindset:A keen awareness of emerging technologies market trends and disruptive innovations and the ability to integrate them into client transformation roadmaps.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions grow their networks and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins sharing thought leadership and celebrating holidays and milestone events. Our benefits include competitive medical group retirement plans vision and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when were together fostering creativity collaboration and connection. Thats why weve adopted a hybrid approach with teams in the office around four days a week. If you require accommodations or flexibility please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

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