Head of Operational Excellence & Systems

About Formlabs:

Do you want to change how the world creates

At Formlabs were building the tools that make it possible for anyone to bring their ideas to life from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50000 industry leaders worldwide including Apple Google Tesla New Balance and NASA. Together were helping everyone design prototype and manufacture faster than ever before.

Were a team of hands-on builders engineers and innovators reinventing how the world makes physical things. If youre ready to shape the future of fabrication come build it with us.

Your Impact:

Formlabs is becoming a high-volume manufacturing powerhouse. We are rapidly growing our revenue and working on constantly overhauling our global supply chain.

To do this with an exceptional team we cannot just work harderwe must fundamentally change how we work.

We are seeking aHead of Operational Excellence & Systems to serve as the Automation and Efficiency Czar for Global Operations. Reporting directly to the COO you will own the mandate to eliminate non-value-add work across our seven operational disciplines (from our Ohio chemical plant to our APAC manufacturing sites). You will act as the central hub for process mapping systems architecture and AI implementation.

You will not just buy software; you will map broken processes fix them and then deploy the automation and AI tools necessary to give our operational leaders their time back.

What Youll Do:

• Process Triage & Re-engineering: Audit workflows across Manufacturing Fulfillment Global Sourcing and Compliance. Identify where manual handoffs are causing bottlenecks and fix the root process before applying technology.
• AI & Automation Strategy: Own the evaluation procurement and deployment of AI tools and automation software across Operations. Prevent tool fatigue by ensuring cohesive integrated systems rather than disjointed siloed applications.
• Cross-Functional Systems Architecture: Bridge the gaps between our departments. Connect the dots between demand planning data sourcing and our MES (Manufacturing Execution System) to create seamless automated information flows.
• Change Management: Act as an internal consultant and coach. Work directly with functional leaders to identify quick wins (High Impact Low Effort) that immediately relieve team work burden building trust to tackle larger system overhauls quickly after.

About You:

• Deep Systems Thinking: You have 5 years of experience in Operational Excellence Systems Engineering or Technical Product Management within a hardware manufacturing or complex physical supply chain environment.
• Technical Chops: You are highly fluent in modern ERPs MES and PLM systems and you have a strong practical grasp of how to deploy modern AI tools RPA (Robotic Process Automation) and workflow automation.
• High EQ & Lateral Influence: You know how to drive change in a flat organization. You can comfortably partner with a Plant Manager in Ohio in the morning and a Lead Hardware Engineer in China in the evening speaking their respective languages.
• Bias for Action: You are a builder not just a consultant. You are not afraid to get into the weeds of a messy Google Sheet process to figure out how to automate it.
• Hands-On Automation Development: You have practical experience building internal tools and automations using languages such as Python and SQL integrating systems via APIs and leveraging modern workflow/RPA platforms. You are comfortable standing up dashboards and data visualizations (e.g. Looker Studio or similar BI tools) to operationalize solutions and drive decision-making.

Our Benefits & Perks:

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical Dental Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches snacks beverages & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Even if you dont check every box but see yourself contributing please apply. Help us build an inclusive community that will change the face of 3D printing.

Required Experience:

Director