Senior Account Manager
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Job Summary
Senior Account Manager
Reports to: Group/Senior Account Director
Department: Client Partnerships
Location: UK
About Us
At MedComms Experts and NexGen who have recently combined forces we believe our transformational role in communicating scientific progress has the power to shape clinical practice and improve lives.
We stand apart through strategic and creative thinking excellence in execution and a people-first collaborative mindset. We partner with clients who share our ambition to challenge convention and co-create innovative solutions that make complex science accessible engaging and memorable.
By combining scientific depth with human-centered storytelling and digital innovation we help medical and scientific leaders communicate with clarity authenticity and measurable impact.
Overview
You will oversee multiple client accounts acting as a trusted partner while coordinating internal teams to deliver high-quality medical communications programmes. You will ensure projects run smoothly budgets are managed effectively and new opportunities are identified to expand client relationships.
Responsibilities
Client & Account Management
Lead the planning and delivery of medical communications programmes.
Ensure clear project roles timelines and responsibilities across teams.
Maintain strong relationships with clients and act as their primary contact.
Provide regular project updates and strategic recommendations.
Attend client meetings workshops and conferences where required.
Project Delivery
Oversee programme tactics and ensure all deliverables meet strategic objectives.
Coordinate cross-functional teams to deliver high-quality outputs on time.
Ensure programmes reflect client strategy and evolving external environment.
Financial Management
Manage programme budgets and financial agreements with clients.
Track account financial performance and report to senior leadership.
Ensure invoices and project reconciliations are completed accurately and on time.
Business Development
Identify opportunities to expand existing client accounts.
Support proposal development and pitch preparation.
Drive cross-selling and upselling opportunities across client organisations.
Team Leadership
Line manage junior team members up to Account Manager level.
Conduct performance reviews and support career development.
Foster a collaborative high-performing team culture.
What Were Looking For
At least 3 years experience in a medical education or medical communications agency.
Strong project management and organisational skills.
Excellent client communication and relationship management abilities.
High attention to detail and ability to manage multiple projects simultaneously.
Understanding of commercial drivers within agency environments.
Ability to work effectively in a fast-paced collaborative environment.
Why Join Us
We believe our role in communicating scientific progress has the power to shape clinical practice and improve lives. Our teams combine strategic and creative thinking scientific depth and digital innovation to make complex science accessible engaging and actionable.
Youll be joining a company built on a strong foundation of excellence and collaboration one thats now scaling globally to redefine what partnership purpose and performance mean in medical communications. As we enter our next phase of growth were expanding our reach evolving our offerings and building on the success of our founders and teams to become the destination agency that everyone wants to work for work with and be supported by.
Required Experience:
Senior Manager
Key Skills
- Business Development
- Sales Experience
- OEM
- Account Management
- Product Demos
- Microsoft Powerpoint
- Salesforce
- Relationship Management
- Sales Management
- Customer relationship management
- Enterprise Sales
- negotiation
