Atlassian Admin
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the role:
In Samsaras IT team we work to deliver awesome systems support and experiences that enable our teams to be as impactful as possible. As a member of the IT Services team youll be responsible for owning the technology and processes that enable our people to do their best work.
In this role you will be required to work Pacific Timezone between 8;30AM to 5:30PM PT
This is a remote position open to candidates residing in Canada only. Relocation assistance will not be provided for this role
In this role you will:
- Administer manage and enhance JIRA and Confluence instances including setup configuration and maintenance.
- Develop and manage complex JIRA workflows fields dashboards and reports to meet business requirements.
- Collaborate with cross-functional teams to design and implement solutions that improve operational efficiency.
- Own our JIRA scale strategy and drive initiatives there.
- Provide training and support to JIRA and Confluence users ensuring best practices in bug tracking issue tracking and project management.
- Integrate JIRA projects with other tools and software to create a seamless workflow.
- Maintain system security stability and access controls.
- Perform upgrades migrations and plugin installations managing them from start to finish.
- Analyze and improve performance metrics to ensure scalability and effectiveness.
- Document configurations procedures and troubleshooting guidelines.
- Seek opportunities to improve how we work with an eye on continuous improvement & process optimization.
- Drive core operations that keep the company secure and productive.
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- A college degree in a technical program (Computer Science Information Systems or other STEM field)
- 5 years experience working as an Atlassian Admin role
- Strong spoken and written language skills
- A passion for learning and doing new things in a fast-paced environment
- An affinity for working with all things electronic
An ideal candidate also has:
- Knowledge of Apple products (Macbooks iphones etc)
- Project management experience
- Process analysis experience
- Software programming or scripting ability
Key Skills
- Data Entry
- Adobe Acrobat
- AS400
- EDI
- Microsoft Outlook
- Cloud Architecture
- Microsoft Excel
- Quick Books
- Administrative Experience
- Order Fulfillment
- Project Implementation
- Sales Support
About Company
Publicly traded company [NYSE: IOT] offering a single platform for fleet operations at scale. Products include real-time GPS, ELD, AI-powered dash cams, telematics, maintenance, routing, & driver app. Recognized by the Forbes Cloud 100.
