Join Our Team at MTM Health!

At MTM Health its more than transportationits personal. We believe every passenger deserves compassion dignity and exceptional service. To make that happen were looking for passionate driven individuals who want to make a real difference in the lives of those we serve.

As part of our growing team your work will directly impact the communities around you by helping remove barriers to care and improving quality of life. Our culture thrives on innovation collaboration and growthgiving you room to advance contribute and shape the future of our industry.

Why Choose MTM Health

• Make a meaningful impact every day
• Join a team that values your voice ideas and contributions
• Be part of a company that consistently exceeds NCQA standards for customer service
• Enjoy a supportive environment including multilingual assistance available 24/7 365 days a year

If youre ready to transform lives and grow your career apply today and help us break down community barrierstogether.

Now Hiring: Customer Care Representatives

Location: Onsite - Norton VA
Hourly Rate: $17.00 (Extra pay for evening weekend and overnight shifts)

What Will Your Job Look Like

Our Customer Care Representatives are the frontline ambassadors of MTM this role youll:

• Handle inbound calls from members clients and facilities
• Take on 6080 calls per day (Mondays may see higher volume)
• Support callers with empathy accuracy and efficiency
• Increase task complexity as your skills grow

What Youll Need:

• Must currently reside in Virginia and be able to work on-site at our Norton VA office
• 1 year of call center experience
• 6 months of customer service experience
• Basic typing and computer skills with strong navigation abilities

Benefits Without Barriers

Our Total Rewards program goes beyond a paycheck. We provide benefits designed to support you and your family including:

• Health dental and vision insurance
• Life and disability coverage
• 401(k) with company match
• FSA and HSA plans
• Wellness programs with incentives
• Voluntary and ancillary benefits

Additional Perks

• Pay on Demand
• Paid time off holiday pay
• Birthday holiday
• Maternity/paternity leave
• Continuing education reimbursement
• MTM Perks discount program
• Career development and advancement opportunities

MTM Health is Proud to Be an Equal Opportunity Employer

We welcome diversity and celebrate the unique perspectives each candidate brings. All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity age national origin disability veteran status or any other characteristic protected by law.

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