Account Manager

Experian Partner Solutions is looking for an Account Manager to strengthen grow and retain our client relationships. You will own a defined territory and be responsible for managing and expanding an existing portfolio of accounts. This role reports directly to the VP of Sales and plays a critical part in delivering revenue growth.

Main Responsibilities

• Develop strong relationships with existing clients by researching and understanding their business needs responding to client concerns and problems and acting as the liaison between the client and internal departments.
• You are responsible for the management and servicing of existing customers including the development of accounts to improve profits.
• Manage key accounts and develop strategic account plans that drive retention and growth.
• Research client needs and determines how to bundle products to meet client requirements. Educate clients on relevant initiatives product capabilities and new solution opportunities.
• Generates new business within existing relationships by up-selling and cross-selling other product categories.
• You are also responsible for realizing the committed revenue targets.
• Retain accounts by negotiating contract renewals.
• Onboard new clients.
• Present additional Experian product offerings.
• Collect and present voice of customer feedback to product team for product improvement opportunities.
• Collaborate and team with peers including internal and external partners.
• Perform additional projects as needed to support revenue targets.

Qualifications :

• Bachelors Degree or equivalent professional experience
• 5 years of experience in sales or account management.
• Strong B2B experience preferably in a consultative or solutionsfocused environment.
• Experience navigating and resolving challenging customer situations with effective customercentric solutions.
• Proven ability to manage Csuite relationships and negotiate highvalue contracts.
• Exceptional communication skills with the ability to present to seniorlevel stakeholders and lead strategic business discussions.
• Develop and execute account plans focused on retention expansion and longterm partnership growth.
• Lead Business Reviews and ongoing strategic checkins to communicate performance uncover needs and identify expansion opportunities.
• Proficient using Salesforce or comparable CRM systems to manage pipeline and account activity.
• Ability to travel when needed.

Additional Information :

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

Remote Work :

No

Employment Type :

Full-time