Assistant Front Office Manager
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Job Location:
Clearwater, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking to add a Front Office Manager to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore takes great pride in selecting individuals that help us to achieve our resorts mission.
Benefits for the Front Office Manager:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities of the Front Office Manager:
Lead inspire and motivate a team of front desk agents bell staff AYS.
Maintain exceptional service standards to ensure the highest level of guest satisfaction.
Manage check-in/check-out procedures reservations and room assignments.
Collaborate effectively with other hotel departments to promptly address guest needs and concerns.
Train and develop front office staff to consistently deliver exceptional service and uphold our Opal brand standards.
Implement effective front office procedures and policies.
Monitor guest feedback and proactively address any issues.
Handle escalated guest concerns with professionalism and a commitment to resolution.
Manage and maintain the propertys front office budget.
Conduct regular staff meetings to communicate goals expectations and provide performance feedback.
Desired Qualifications:
Strong aptitude for attaining Guest Satisfaction
Ability to manage multiple tasks quickly and efficiently while taking ownership of actions
Previous experience in a Guest Service management role preferably in a resort setting
Previous experience in resort Front Office Management
Experience in Opera a plus
Flexibility to work varying schedules including weekends and Holidays
Pay Rate: $50000 per year.
The company also conducts post-offer employment verifications motor vehicle and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race sex age handicap religion national origin or any other basis prohibited by applicable law.
Required Experience:
IC
Key Skills
- Corrosion Inspection
- Computer Hardware And Networking
- KG Teaching
- Marketing & Branding
- Bpel
About Company
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