Client Manager, Travel

Hearst

Not Interested
Bookmark
Report This Job

profile Job Location:

London - UK

profile Monthly Salary: Not Disclosed
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

We are the UKs leading premium publisher home to iconic and influential media brands including Cosmopolitan Esquire Elle Harpers Bazaar and Country Living. At Hearst UK we dont just create content - we shape culture.

Our workplace is built on collaboration creativity and trust. We champion bold ideas embrace innovation and continually evolve to meet the moment - all while celebrating the legacy thats brought us here. We believe in each others potential and push boundaries together to make a meaningful impact both in the media landscape and in peoples lives.

Were proud of our heritage - but even more excited about making history.

Hearst UK operate a hybrid working model of four days per week in the office and one day working from home. Our office is based atHouse of Hearst 30 Panton Street St Jamess London SW1Y 4AJ where teams collaborate in person and connect across brands and functions.

The Role

This is a standout opportunity to shape and grow some of the most exciting travel partnerships in the market. As Client Manager Travel youll play a central role in driving revenue deepening strategic relationships and unlocking new commercial opportunities across a dynamic portfolio of travel brands.

Working closely with the Client PartnerTravel youll take real ownership - not just supporting accounts but actively growing them. Youll lead the development and management of our reader offer partnerships turning creative ideas into high-performing revenue-generating activity that delivers genuine value for both clients and Hearst.

From first brief to final delivery youll own the full sales cycle. Youll interrogate challenges spot white space shape smart cross-platform solutions and build compelling insight-led narratives that cut through. Youll immerse yourself in your clients businesses and the wider travel landscape - understanding market dynamics audience behaviour and competitive pressures - and translate that knowledge into strategies that drive measurable growth.

Internally youll galvanise teams around your clients ambitions ensuring seamless collaboration and best-in-class execution. Externally youll build trusted long-term relationships with senior stakeholders confidently navigating negotiations overcoming challenges and consistently raising the bar.

Were looking for someone commercially sharp highly organised and genuinely ambitious - someone who thrives on momentum takes pride in ownership and is motivated by results. If youre energised by media confident in the travel sector and ready to build partnerships that make a real impact this is a role with visibility influence and serious growth potential.

Main Duties

  • Own and grow Travel accounts end to end. Act as the go-to contact for your clients taking a true 360 approach to account management - from campaign delivery to long-term partnership growth - ensuring exceptional service and measurable value at every stage.

  • Build powerful relationships. Develop and deepen connections with travel clients directly and via PR and media agencies earning trusted-partner status by understanding their business challenges and ambitions inside out.

  • Drive revenue with intent. Create smart account strategies identify cross-sell and upsell opportunities and take clear responsibility for hitting revenue targets - including leading the growth and success of our Reader Offers product.

  • Run the sales cycle like a pro. Take full ownership of pipeline management through Salesforce and other tools keeping opportunities moving and data accurate with zero surprises.

  • Be the strategic connector. Collaborate closely with Sales Marketing Operations and Portfolio Directors galvanising internal teams around client objectives and ensuring seamless delivery.

  • Turn insight into action. Monitor performance sales metrics and market trends providing clear reporting and commercial recommendations that unlock new opportunities and strengthen accounts.

What We Are Looking For

  • A proven revenue driver. Youve built and grown partnerships ideally including direct annual client deals and contracted activity and you know how to turn opportunity into long-term revenue.
  • A media expert with commercial instinct. You understand the media landscape inside out - channels trends audiences and best practice - and can bring it all together into smart cross-media strategies that deliver results.
  • Travel sector experience that gives you an edge. Youve sold into the travel industry before and bring a network you can activate to unlock new business for Hearst.
  • A relationship powerhouse. You build trust fast manage senior stakeholders (internal and external) with confidence negotiate brilliantly handle challenges calmly and always protect long-term partnerships while delivering real value.
  • A strategic storyteller. You create compelling commercial narratives grounded in data and insight aligning solutions to client objectives and demonstrating clear business impact.
  • Insight-led and operationally sharp. Youre confident working with data fluent in tools like PowerPoint Excel Salesforce TGI Ad Intel and Ipsos Iris and you know how to streamline processes to drive efficiency and performance.
  • Resilient adaptable and well-connected. You stay ahead of market shifts pivot when needed grow your industry network proactively and deeply understand audiences - creating strategies that genuinely resonate.

Benefits

(Your benefits at Hearst UK are more than just extrasthey are tools to help you thrive in every part of life.

Hearst Exclusives - Only for You!

  • Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes you could be trying the next big thing in beauty food & drink.
  • Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!

Inclusion Health & Wellbeing: Feel Your Best

  • Stay healthy with Specsavers eye care a company-funded Health Cash Plan and access to mental health support.
  • Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
  • Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
  • Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
  • Join one of our Hearst ERG Groups.

Financial Wellness - Boost Your Budget

  • Plan ahead with a generous Workplace Pension Income Protection Life Assurance and Season Ticket Loan for easier commuting.
  • Make smarter money moves using Salary Finance tools Financial Wellbeing sessions and Home Tech benefits to spread costs.
  • Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in one that respects protects represents and uplifts the voices and opinions of all people. As a business we recognise the significant benefits of creativity collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why were working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.




Required Experience:

Manager

DescriptionWe are the UKs leading premium publisher home to iconic and influential media brands including Cosmopolitan Esquire Elle Harpers Bazaar and Country Living. At Hearst UK we dont just create content - we shape culture.Our workplace is built on collaboration creativity and trust. We champion...
View more view more

Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

Company Logo

Hearst Television (HTV) owns and/or operates 35 television and two radio stations serving 27 media markets across 39 states reaching over 22 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous ... View more

View Profile View Profile