Account Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS Clients & Markets

Management Level

Manager

Job Description & Summary

PwC Global Overview

At PwC we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. Were a network of firms in 152 countries with more than 328000 people who are committed to delivering worldclass capabilities and quality in assurance tax and advisory services.

PwC Middle East Overview

Established in the region for over 40 years PwC Middle East employs around 7500 people across 12 countries: Bahrain Egypt Iraq Jordan Kuwait Lebanon Libya Oman Qatar Saudi Arabia Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

Line of Service Overview
Internal Firm Services (IFS) is a network of specialist support professionals and includes Clients & Markets (Pursuit & Proposals Business & Client Development Inbounds Industries and Markets & Insights) Recruitment Marketing & Communications Human Capital Finance Technology Learning and Development and Procurement to name but a few. Each team plays a vital role in making sure we have all the right resources services and technology across our business.

As an account driver you will support the largest accounts for PwC in the ME region. This will involve working with the accounts Global Relationship Partner Engagement Partners active on the account as well as their teams from across our different Lines of Service.

The role combines two priorities
Functioning as a strategic advisor on the account by building a powerful organizational memory of our clients as well as related insights.
Playing a key operational role to drive best practice in the accounts management.

An Account Driver is a person who brings strong networking & relationship building skills (both internally and externally) as well as comes from a strong account management background. Prior experience in a Big4 strategy house or large multinational company is not necessary but is a plus.

They are responsible for driving best practice in their accounts and so will have to bring an inclusive mindset as well as the technical skills and dedication needed to succeed.

At PwC we are an equal opportunity employer and as part of our commitment to both our Regional sustainability strategy and to remain compliant with relevant local labour laws some of our roles will be dedicated for National talent only looking for KSA nationals only.

Key Responsibilities:

• Driving the annual account planning process

• Establishing a regular account rhythm including touchpoints between the teams

• Helping the firm capture analyze and redistribute knowledge and intelligence

• Driving the full pursuit lifecycle from the moment an RFP is released all the way to its postdecision analysis

• Building strategic relationships with key departments at the client (for example procurement finance compliance etc)

• Manage internal & external stakeholders build the needed knowledge about the firm services and offerings. Drive xLos engagement.

• Understand key trends across the industry across the Middle East markets and use insights to anticipate new business opportunities

• Manage team members and projects across accounts

Requirements:

• The candidate will be a highly motivated and a high performing individual with the ability to be flexible and adaptive on a daily basis

• Education: Bachelors degree or equivalent

• Years of experience: 46 years in an account management or BD role preferably within a professional services environment

• Strong project management skills and experience managing team members.

• Fluency in spoken and written English and Arabic is preferred (with some exceptions)

• Previous experience in strategy consulting or management consulting is a plus

• Strong capability in Excel/Google Sheets and PowerPoint/Google Slides skills as well as more generally being proficient in Microsoft office and GSuite

Knowledge and Skills:

• Strong problem solving and analytical skills

• Excellent communication (verbal and written) skills

• Excellent organizational time management quality management and project management skills with the ability to prioritize workload work with senior stakeholders and perform under pressure

• Knowledge of the Professional Services Industry is a plus

• Proficiency in Salesforce is an advantage

• Proficiency in PowerBi is an advantage

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Case Development Business Development Business Expansion Business Partnering Business Presentations Business Requirements Analysis Client Management Client Prospecting Coaching and Feedback Communication Compensation Strategy Contract Negotiation Creativity CRM Software Customer Acquisition Digital Business Development Distribution Channel Performance Embracing Change Emotional Regulation Empathy Executive Negotiation 35 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Up to 20

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date