Senior Cluster Revenue Manager

Marriott Hotels Resorts

Job Location:

Doha - Qatar

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Revenue Management

Job Summary

Description

JOB SUMMARY

Responsible for delivering core Revenue Management services to the assigned property (or properties) and conducting all tasks that pertain to the function such as managing rooms inventory rates PMS and Revenue Management systems to maximize cluster rooms revenue and market share forecasting budgeting business planning the preparation of month end and adhoc analysis and strategy meeting documentation the communication of rates restrictions and strategies to the assigned property (properties) and the implementation of those in PMS and Revenue Management systems (ensuring system information is accurate). It further entails understanding of and communicating various Revenue Management philosophies as they pertain to brand and/or geographic strategies communicating and educating the hotel(s) on correctly positioned pricing competitive positioning and restrictions and the impact that they may have on the hotels revenue strategies as well as holiday and absence cover of the Revenue Management function for other hotels in the cluster if assigned.

The individual holding this position will deputize the department in absence of the CDORS lead Sales Strategy Meetings in all 4 hotels if required conduct special projects as assigned and is responsible for team supervision and training.

This position will report to the Cluster Director of Revenue Strategy for the hotels in the current portfolio of 4 hotels: The RitzCarlton Doha Sharq Village & Spa a RitzCarlton Hotel Sheraton Grand Doha Resort & Convention Hotel and Al Messila A Luxury Collection Resort & Spa of which one or more will be assigned.

CANDIDATE PROFILE

Education and Experience

2year degree from an accredited university in Business Administration Finance and Accounting Economics Hotel and Restaurant Management or related major; 4 years experience in Revenue Management on managerial level preferably with Marriott Intl.

4year bachelors degree from an accredited university in Business Administration Finance and Accounting Economics Hotel and Restaurant Management or related major; 2 years experience in Revenue Management on managerial level preferably with Marriott Intl.

Job Family Core Work Activities

Aligns Strategy and Market Trends Updating market knowledge and aligning strategies and approaches accordingly
Monitoring Actual vs. Projected Sales Compiling information analyzing and monitoring actual sales against projected sales
Demonstrating Leadership Utilizing interpersonal and communication skills to lead influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Achieving/Exceeding Goals Achieving and exceeding goals including performance goals budget goals team goals etc.
Facilitating Strategy Meetings Facilitating meetings to communicate and update the room strategy of the hotel to optimize revenue and profit
Analyzing Data or Information Identifying the underlying principles reasons or facts of information by breaking down information or data into separate parts
Developing Objectives and Strategies Establishing longrange objectives and specifying the strategies and actions to achieve them
Executing on a Strategy taking a predetermined strategy and driving the of that strategy
Demonstrating Knowledge Demonstrating knowledge of jobrelevant issues products systems and processes
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems
Interacting With Computers Using computers and computer systems (including hardware and software) to program write software set up functions enter data or process information
Meeting the Needs of Key Stakeholders Understanding and meeting the needs of key stakeholders (owners corporate guests etc.
Communicating Information Timely Informing and/or updating the executives the peers and the subordinates on relevant information in a timely manner
Exploring Business Opportunities Exploring opportunities that drive profit create value for clients and encourage innovation; challenging existing processes/systems/products to make improvements
Generating and Delivering Accurate and Timely Results Generating and providing accurate and timely results in the form of reports presentations etc.

Job Specific Tasks

Management of rooms inventory to maximize cluster rooms revenue
Managing rates and restrictions and communicating restrictions and strategies to properties
Taking a predetermined strategy and driving its
Ensuring that restrictions rates and strategies are modified market conditions fluctuate
Preparation of the agenda and other supporting documents for sales strategy meetings and conducting weekly sales strategy meetings
Providing revenue management functional expertise to property general managers leadership teams and market sales leaders
Implementation of hotel sales strategies in the PMS and Revenue Management systems in a timely manner
Escalating technical questions related to the reservations and property management systems to the correct support desk in a timely manner
Management of system audits
Account diagnostics analytics and monitoring transient and group inventory
Monitoring the compliance with and participation in Company promotions and eCommerce channels
Ensuring that hotel strategies conform to brand philosophies and initiatives
Checking distribution channels for hotel positioning information accuracy and competitor positioning
Completing monthly and full year forecasts as well as budgets and business plans
Analyzing month end and other available systems data to identify trends future need periods and obstacles to achieving goals
Submitting reports in a timely manner ensuing delivery deadlines
Ensuring Revenue Management system and tool adoption to drive revenue and profit opportunities
Completing all required online and offline trainings
Deputize the department in absence of the CDORS
Team supervision and training

Management Competencies

Leadership

Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace

Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods

Problem Solving and Decision Making Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develop and evaluate alternatives and solutions solve problems and choose a course of action

Professional Demeanor Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values

Managing

Building and Contributing to Teams Actively participates as a member of a team to move the team toward the completion of goals

Driving for Results Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required

Planning and Organizing Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed

Building Relationships

Coworker Relationships Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships

Customer Relationships Develops and sustains relationships based on an understanding of customer needs and actions consistent with the companys service standards

Global Mindset Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential

Generating Talent and Organizational Capability

Organizational Capability Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit

Talent Management Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives

Learning and Applying Personal Expertise

Applied Learning Seeks and makes the most of learning opportunities to improve performance of self and/or others

Business Acumen Understands and utilizes business information to manage everyday operations

Technical Acumen Understands and utilizes professional skills and knowledge in a specific functional area to conduct

Revenue Management Knowledge of revenue management concepts processes and strategies such as average daily rate revenue per available room sales cycles and trends account management pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports

Analysis The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data

Research Skill in collecting information from a variety of sources relating to market data historical cycles travel and tourism trends and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.

Inventory Management The ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximize revenue/profit across all segments

Computer Skills The willingness to learn and ability to use computer systems and software packages to input access modify store or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard mouse or trackball

Economics and Finance Knowledge of economic principles and practices P&L statements operating budgets forecasting and scheduling and the reporting of financial data

Sales and Marketing Knowledge of sales and marketing concepts including principles and methods for showing promoting and selling products or services as well as marketing strategies and tactics.

Basic Competencies Fundamental competencies required for accomplishing basic work activities
- Basic Computer Skills Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.

Mathematical Reasoning Demonstrates ability to add subtract multiply or divide quickly correctly and in a way that allows one to solve workrelated issues

Oral Comprehension Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences

Reading Comprehension Demonstrates understanding of written sentences and paragraphs in workrelated documents.

Writing Communicates effectively in writing as appropriate for the needs of the audience

Other

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

Required Experience:

Manager

DescriptionJOB SUMMARYResponsible for delivering core Revenue Management services to the assigned property (or properties) and conducting all tasks that pertain to the function such as managing rooms inventory rates PMS and Revenue Management systems to maximize cluster rooms revenue and market shar...

Description

JOB SUMMARY

CANDIDATE PROFILE

Education and Experience

2year degree from an accredited university in Business Administration Finance and Accounting Economics Hotel and Restaurant Management or related major; 4 years experience in Revenue Management on managerial level preferably with Marriott Intl.

4year bachelors degree from an accredited university in Business Administration Finance and Accounting Economics Hotel and Restaurant Management or related major; 2 years experience in Revenue Management on managerial level preferably with Marriott Intl.

Job Family Core Work Activities

Aligns Strategy and Market Trends Updating market knowledge and aligning strategies and approaches accordingly
Monitoring Actual vs. Projected Sales Compiling information analyzing and monitoring actual sales against projected sales
Demonstrating Leadership Utilizing interpersonal and communication skills to lead influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Achieving/Exceeding Goals Achieving and exceeding goals including performance goals budget goals team goals etc.
Facilitating Strategy Meetings Facilitating meetings to communicate and update the room strategy of the hotel to optimize revenue and profit
Analyzing Data or Information Identifying the underlying principles reasons or facts of information by breaking down information or data into separate parts
Developing Objectives and Strategies Establishing longrange objectives and specifying the strategies and actions to achieve them
Executing on a Strategy taking a predetermined strategy and driving the of that strategy
Demonstrating Knowledge Demonstrating knowledge of jobrelevant issues products systems and processes
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems
Interacting With Computers Using computers and computer systems (including hardware and software) to program write software set up functions enter data or process information
Meeting the Needs of Key Stakeholders Understanding and meeting the needs of key stakeholders (owners corporate guests etc.
Communicating Information Timely Informing and/or updating the executives the peers and the subordinates on relevant information in a timely manner
Exploring Business Opportunities Exploring opportunities that drive profit create value for clients and encourage innovation; challenging existing processes/systems/products to make improvements
Generating and Delivering Accurate and Timely Results Generating and providing accurate and timely results in the form of reports presentations etc.

Job Specific Tasks

Management of rooms inventory to maximize cluster rooms revenue
Managing rates and restrictions and communicating restrictions and strategies to properties
Taking a predetermined strategy and driving its
Ensuring that restrictions rates and strategies are modified market conditions fluctuate
Preparation of the agenda and other supporting documents for sales strategy meetings and conducting weekly sales strategy meetings
Providing revenue management functional expertise to property general managers leadership teams and market sales leaders
Implementation of hotel sales strategies in the PMS and Revenue Management systems in a timely manner
Escalating technical questions related to the reservations and property management systems to the correct support desk in a timely manner
Management of system audits
Account diagnostics analytics and monitoring transient and group inventory
Monitoring the compliance with and participation in Company promotions and eCommerce channels
Ensuring that hotel strategies conform to brand philosophies and initiatives
Checking distribution channels for hotel positioning information accuracy and competitor positioning
Completing monthly and full year forecasts as well as budgets and business plans
Analyzing month end and other available systems data to identify trends future need periods and obstacles to achieving goals
Submitting reports in a timely manner ensuing delivery deadlines
Ensuring Revenue Management system and tool adoption to drive revenue and profit opportunities
Completing all required online and offline trainings
Deputize the department in absence of the CDORS
Team supervision and training

Management Competencies

Leadership

Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace

Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods

Problem Solving and Decision Making Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develop and evaluate alternatives and solutions solve problems and choose a course of action

Professional Demeanor Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values

Managing

Building and Contributing to Teams Actively participates as a member of a team to move the team toward the completion of goals

Driving for Results Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required

Planning and Organizing Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed

Building Relationships

Coworker Relationships Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships

Customer Relationships Develops and sustains relationships based on an understanding of customer needs and actions consistent with the companys service standards

Global Mindset Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential

Generating Talent and Organizational Capability

Organizational Capability Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit

Talent Management Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives

Learning and Applying Personal Expertise

Applied Learning Seeks and makes the most of learning opportunities to improve performance of self and/or others

Business Acumen Understands and utilizes business information to manage everyday operations

Technical Acumen Understands and utilizes professional skills and knowledge in a specific functional area to conduct

Revenue Management Knowledge of revenue management concepts processes and strategies such as average daily rate revenue per available room sales cycles and trends account management pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports

Analysis The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data

Research Skill in collecting information from a variety of sources relating to market data historical cycles travel and tourism trends and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.

Inventory Management The ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximize revenue/profit across all segments

Computer Skills The willingness to learn and ability to use computer systems and software packages to input access modify store or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard mouse or trackball

Economics and Finance Knowledge of economic principles and practices P&L statements operating budgets forecasting and scheduling and the reporting of financial data

Sales and Marketing Knowledge of sales and marketing concepts including principles and methods for showing promoting and selling products or services as well as marketing strategies and tactics.

Basic Competencies Fundamental competencies required for accomplishing basic work activities
- Basic Computer Skills Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.

Mathematical Reasoning Demonstrates ability to add subtract multiply or divide quickly correctly and in a way that allows one to solve workrelated issues

Oral Comprehension Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences

Reading Comprehension Demonstrates understanding of written sentences and paragraphs in workrelated documents.

Writing Communicates effectively in writing as appropriate for the needs of the audience

Other

Required Experience:

Manager

Key Skills

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About Company

Marriott Hotels Resorts

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, ... View more

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