Rooms Management Graduate

Join us as a Rooms Management Graduate at 45 Park Lanerecognised as one of The Sunday Times Top 10 Best Places to Work for in 2024& 2025 and Hotel of the year London at the 2024 AA Hospitality continually strive to build and nurture a culture where inclusiveness ispart of our DNA reflected in our values of passion personality respectworking together and creativity. We believe that a variety of perspectivesenriches our culture and drives our success.

We care about your career and are known for having theabsolute best people in the industry. When you join us as a Rooms ManagementGraduate you start a unique opportunity to become celebrated as the very bestin your field. Youll learn not only from your fellow Legends but also throughour award-winning learning academy so that you can achieve the higheststandards of craft service and leadership and become a legend in your ownstory.

What youll do

As a Rooms Management Graduate youll enjoy your workand take pride in delighting our guests:

• As a Rooms Management Graduate you will complete an intensive training programme within our Rooms Division in order to develop and obtain the key skills to become a successful manager in the future.
• You will assist the supervisors and assistant managers in the correct manning of their departments ensuring that the manning levels correspond to present and future business levels and that productivity levels are optimised through correct scheduling of staff and holiday planning.
• Through visible management you will ensure high levels of motivation and morale in the Rooms Division teams.
• You will monitor with the Front Office Manager support the cycle of reservations guest billing and payment insuring 100% accuracy.
• You will promote excellent Public Relations with Hotel guests and monitor their comments complaints and suggestions in order to make corrective suggestions to the Front Office Manager.

The items shared are theessence of a day in the life of a Rooms ManagementGraduate but wellmake sure you are provided with specifics on how we care for our hotel.

What youll bring

• Preferably you will have Hotel School Degree or Diploma
• Our values of Passion Personality Respect Working Together and Creativity guide us each and every day. As aFood & Beverage Graduateyoull have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

What youll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discountsout hotels Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan Rental deposit scheme private financial advice and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events including a summer party winter ball pub quizzes and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a 1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebratediversity and are committed to creating an inclusive environment for allemployees and applicants. If you need us to do anything to support you duringthe recruitment process (such as adjustments to how you applyalternative formats of information or adjustments to the assessment processitself) please do call People & Culture team on or emailso that we candiscuss how we can support you through this process.