Line of Service
Internal Firm ServicesIndustry/Sector
TechnologySpecialism
IFS - Internal Firm Services - OtherManagement Level
Intern/TraineeJob Description & Summary
At PwC ETIC we are building a future-ready workforce by investing in continuous learning and capability development. As a Grad in the Skills & Learning team you will play a key role in shaping executing and scaling upskilling initiatives for both internal teams and external academic partnerships.Program Duration: 1 year (Paid)
Key Responsibilities:
Learner Onboarding & Orientation: Support the onboarding process for new cohorts ensuring learners understand their learning paths platforms schedules and expectations.
Engagement & Retention: Monitor learner engagement identify early signs of disengagement or risk and proactively reach out to provide support encouragement or escalation.
Program Administration: Handle day-to-day operations for the Skills & Learning initiatives ensuring timelines engagement and deliverables are met.
Logistics Coordination: organize sessions schedule trainings and logistics arrangements.
Communications Management: learners & vendors communications reminders and follow-ups to ensure engagement and attendance.
Tracking & Reporting: Maintain accurate participant lists attendance logs and feedback records; prepare regular status updates for program leads.
Vendor & Partner Support: Coordinate with training providers external facilitators and academic partners to manage logistics and program requirements.
Record keeping: Ensure all program documentation is complete and stored in the right systems.
Personalized Learner Support: Act as the first line of support for learner queries related to schedules access content technical issues or general guidance.
Qualifications:
0-1 years of work experience
Proficiency in Microsoft Office Suite (Excel Outlook Powerpoint Word)
Ability to manage multiple tasks with attention to detail.
Excellent written and verbal communication in English
Strong organizational and time management Skills.
What youll gain:
Hands-on experience in running large-scale learning and upskilling programs.
Exposure to the operational side of skills transformation at ETIC.
Networking opportunities
Potential career progression within PwC ETIC upon program completion
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
360 Feedback 360 Feedback Accepting Feedback Active Listening Adult Learning Theories Career Development Career Training Coaching Practices Communication Conference Speaking Emotional Regulation Empathy Executive Coaching Facilitate Training Sessions Facilitative Leadership Group Facilitation Inclusion Instructional Design (ID) Intellectual Curiosity Leadership Assessments Leadership Development Learning Delivery Optimism Organizational Behavior Organizational Psychology 3 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
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