IT Operations Engineer I, Remote
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Job Location:
Bethesda, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
As an IT Operations Engineer I you are a vital contributor to the health stability and efficiency of our production environments. Sitting at the intersection of traditional systems administration and modern DevOps you are responsible for deploying standard infrastructure components and ensuring that our systems remain reliable and secure.
While this role focuses on the execution of foundational IT operations you will work closely with Senior Engineers to automate manual processes and uphold rigorous compliance standards. You will be expected to understand how server and cloud uptime impacts the broader business ensuring that every taskfrom server patching to incident resolutionis performed with accuracy documentation and a culture of continuous improvement in mind.
Primary Duties
- Hybrid Infrastructure & Identity Support: Deploy standard infrastructure components; assist in cloud computing architectures and identity migrations (e.g. AD to Microsoft Entra).
- Automation & Modernization: Execute infrastructure tasks using scripting (PowerShell Python); assist in managing VDI and computing infrastructure in Azure.
- System Reliability & Incident Management: Resolve alerts/tickets in a timely fashion; participate in the On-Call rotation and support root-cause analysis (RCA) activities.
- Security Compliance & Audit: Maintain firewalls automated patching and security monitoring to ensure audit-readiness (ITGC SOX SOC II Type II).
- Documentation & Standardization: Contribute to the team Wiki/SOP library; accurately estimate time for server configs and notify leads of potential risks.
Minimum Qualifications
- Education: Bachelors degree in Information Technology Computer Science or a related field.
- Experience: 6 years of experience in IT operations or similar roles with demonstrated expertise in system administration and cloud network management.
- Technical Skill: Strong analytical and problem-solving skills with a focus on system efficiency and user satisfaction.
Preferred Skills Knowledge and Abilities
- Proficiency in managing IT infrastructure including security networking and systems administration.
- Familiarity with IT compliance frameworks (ITGC SOX SOC II Type II NIST) and security protocols.
- Strong communication skills for effective collaboration across departments.
- Experience identifying infrastructure gaps and contributing to complex project solutions.
- Experience with Mobile Device Management tools
Physical Requirements
- Environment: Prolonged periods of sitting; extensive use of computers and keyboards.
- Physicality: Occasional walking and lifting may be required.
- Availability: Must be available for on-call duties as necessary to maintain system uptime.
Who We Are:
Aledade a public benefit corporation exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014 and since then weve become the largest network of independent primary care in the country - helping practices health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally by creating value-based contracts across a wide variety of health plans we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients good for practices and good for society - and if youre eager to join a collaborative inclusive and remote-first culture - youve come to the right place.
What Does This Mean for You
At Aledade you will be part of a creative culture that is driven by a passion for tackling complex issues with respect open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health dental and vision insurance paid up to 80% for employees dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade we dont just accept differences we celebrate them! We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit qualifications performance and business needs. All qualified candidates will receive consideration for employment without regard to age race color national origin gender (including pregnancy childbirth or medical conditions related to pregnancy or childbirth) gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation.
Privacy Policy:By applying for this job you agree to AledadesApplicant Privacy Policy available at may use automated tools including artificial intelligence (AI) to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process please contact us.
Required Experience:
IC
Key Skills
- Environment
- Fund Management
- Cabling
- J2EE
- Document Control Management
About Company
Aledade works with independent practices, health centers, and clinics to build and lead Accountable Care Organizations (ACOs) anchored in primary care.
