Information Technology Assistant

Blue Ridge Community And Technical College

Job Location:

Martinsburg, PA - USA

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Summary

The IT Assistant will serve as the first point of contact for individuals seeking IT help at Blue Ridge CTC. IT Assistants complete tasks such as updating software providing help desk support to students and staff and resolving local computer issues.

Updating/ repairing computers
Answering IT questions from students and staff
Installing making and moving cabling

This position is located at the main campus location but may report to all Blue Ridge CTC locations as required to meet the needs of the position.

Duties and Responsibilities

Provide hands on hardware and software support for internal employees and students.
Support users with the following issues: login configuration printer network connectivity etc.
Troubleshoot correct and/or escalate problems that occur with equipment (computers phones printers etc.)
Install and configure hardware software and repair printers desktops and laptops
Installing making and connecting data cabling
Install and configure hardware and software with deadlines of class dates provided by faculty
Ensure the computers labs are kept in good working order.
Other duties as assigned.

Minimum Qualifications

Education

Associates degree or higher

Experience

Preferred industry IT certifications Network Security
Computer repair experience

Knowledge Skills and Abilities Required

Providing a high level of customer service while working in a fast paced environment
Good communication skills both written and verbal
Ability to multi-task and work under pressure
Ability to work independently or with a team to meet organizational needs.
Advanced knowledge of desktop and server operating systems.
Thorough knowledge of Personal Computers and laptops
General knowledge of data communications systems
General knowledge of computer networking
Ability to use various hand and power tools and testing equipment
Ability to keep accurate records of work performed and parts used
Ability to operate personal computers and related software used for communications
Ability to establish and maintain effective working relationships with associates.

Licensure/Certification Required

Valid drivers license required.

Physical/Work Demands

This is medium work requiring the exertion of 50 pounds of force occasionally up to 20 pounds of force frequently and up to 10 pounds of force constantly to move objects
Work requires climbing balancing stooping kneeling crouching reaching standing walking pushing pulling lifting fingering grasping and repetitive motions
Visual acuity is required for depth perception color perception peripheral vision
Preparing and analyzing written or computer data
Visual inspection involving small defects and/or small parts
Use of measuring devices assembly or fabrication of parts at or within arms length
Operation of machines operation of motor vehicles
Determining the accuracy and thoroughness of work and observing general surroundings and activities
The worker may be subject to inside and outside environmental conditions

Position open until filled.
Blue Ridge Community and Technical College is an equal opportunity institution and does not discriminate based on race color national origin sex pregnancy age disability or religion in admission employment or educational programs and activities; nor does it discriminate based on genetic information in employment or employee health benefits. Faculty staff students and applicants are protected from retaliation for making complaints or assisting in investigations of discrimination.

If you require reasonable accommodation to complete the job application pre-employment testing interview or to otherwise participate in the hiring process please contact Megan Stoner Talent Acquisition & Development Coordinator at or email .

Required Experience:

Junior IC

Position SummaryThe IT Assistant will serve as the first point of contact for individuals seeking IT help at Blue Ridge CTC. IT Assistants complete tasks such as updating software providing help desk support to students and staff and resolving local computer issues. Updating/ repairing computersAnsw...