Account Manager English & French

About Tree-Nation

Tree-Nation is the worlds largest reforestation platform enabling individuals and companies to plant trees globally and offset CO₂ emissions.

We combine technology and environmental impact to make reforestation simple transparent and scalable. Since 2006 more than 800000 users and 20000 companies have planted over 45 million trees through our platform across 50 reforestation projects worldwide.

We are building Tree-Nation as a technology-first and increasingly agentic company. Automation APIs AI and scalable systems are at the core of our future.

The Role

You will be in charge of the management of a portfolio of B2B accounts. You will develop and nurture your relationship with them to grow their commitment towards reforesting the world with Tree-Nation. You will continuously learn and develop better strategies for growing your portfolio and increasing sales from your accounts.

What Youll Do

• Professionally manage all commercial aspects of client relationships including day-to-day contact pricing negotiations and renewals for your portfolio.
• Maintain current commitments while simultaneously upselling and cross-selling opportunities to accounts within your portfolio maximizing revenue per account.
• Minimize churn across your portfolio by identifying risks early and proactively engaging with clients to maintain long-term relationships.
• Act as a technical bridge between clients and internal teams understanding Tree-Nations platform tools and workflows to resolve issues efficiently.
• Monitor and interpret platform data related to orders planting progress and project execution taking accountability for identifying inconsistencies or operational risks.
• Take responsibility for daily monitoring of the flow of orders through internal systems troubleshooting issues and driving resolutions in a fast-paced environment.
• Identify areas of process improvement and consistently follow up on customer feedback with a systems-oriented mindset.

What youll bring

• Full professional fluency in English and French; Spanish is a plus.
• Experience in B2B account management preferably in a subscription-based SaaS or platform-driven environment.
• Strong relationship-building sales and negotiation skills paired with technical curiosity and systems thinking.
• Comfort working with digital platforms CRMs dashboards and structured data and the ability to quickly learn new internal tools.
• Ability to reason about complex operational and technical flows not just manage relationships.
• Excellent written and verbal communication skills.
• Results-oriented mindset with a strong focus on achieving KPIs.
• Highly efficient proactive and accountable in day-to-day execution.
• Deep alignment with Tree-Nations mission a hard-working mentality and a strong sense of ownership and self-motivation.

Mindset

• High ownership and accountability.
• Adaptable able to move between technical depth and commercial follow-up.
• Systems thinker.
• Office-based in Barcelona (no remote).

What We Offer

• Base salary performance-based bonus
• Permanent contract
• Meals and transport Benefits card
• Gympass (Wellhub)
• A high-impact tech-driven environment at the intersection of sustainability and software
• Direct exposure to product thinking and process optimization