Information TechnologyUSA USAEngagement Manager
Share
Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
**Please strictly adhere to the following resume naming convention:
ALL CAPS NO SPACES B/T UNDERSCORES
Bill Rate: $35/hr MAX
PTNUSGBAMSREQIDCandidateBeelineID
i.e. PTNUS9999999SKIPJOHNSON0413
MSP Owner: BA
Location: Dallas TX
Duration: 6 months
GBaMS ReqID:
Engagement Agent (Telecom)
Experience: 3 4 years in customer engagement or client management roles.
Proven ability to support or manage large scale engagements in telecom or technology environments.
Strong communication negotiation and stakeholder management skills.
Able to manage multiple simultaneous tasks and work effectively under pressure.
Familiarity with project management methodologies and tools.
Preferred: PMP or similar project management certification.
Experience with CRM platforms and customer success systems.
Knowledge of telecom industry processes workflows and solution models.
Serves as a primary point of contact for assigned customer engagements on behalf of the service provider organization.
Supports end to end project delivery ensuring timelines deliverables and quality standards are maintained.
Builds and maintains strong client relationships that drive satisfaction and service retention.
Collaborates closely with internal teams to align delivery and solutions with customer needs.
Identifies opportunities for process improvement and potential upsell/expansion of services. Project Code :
ALL CAPS NO SPACES B/T UNDERSCORES
Bill Rate: $35/hr MAX
PTNUSGBAMSREQIDCandidateBeelineID
i.e. PTNUS9999999SKIPJOHNSON0413
MSP Owner: BA
Location: Dallas TX
Duration: 6 months
GBaMS ReqID:
Engagement Agent (Telecom)
Experience: 3 4 years in customer engagement or client management roles.
Proven ability to support or manage large scale engagements in telecom or technology environments.
Strong communication negotiation and stakeholder management skills.
Able to manage multiple simultaneous tasks and work effectively under pressure.
Familiarity with project management methodologies and tools.
Preferred: PMP or similar project management certification.
Experience with CRM platforms and customer success systems.
Knowledge of telecom industry processes workflows and solution models.
Serves as a primary point of contact for assigned customer engagements on behalf of the service provider organization.
Supports end to end project delivery ensuring timelines deliverables and quality standards are maintained.
Builds and maintains strong client relationships that drive satisfaction and service retention.
Collaborates closely with internal teams to align delivery and solutions with customer needs.
Identifies opportunities for process improvement and potential upsell/expansion of services. Project Code :
Key Skills
- International Development
- EMC
- JavaScript
- Import & Export
- Airlines
- Asp.Net MVC
