Req Title: SAP BASIS Specialist
Locations: Sacramento CA
REMOTE and 1 DAY ONSITE PER WEEK
KEY RESPONSIBILITIES
Provide 24/7 on-call and after-hours support as required.
Lead primary SAP BASIS administration for major enterprise applications.
Provide secondary administration support for other enterprise applications.
Troubleshoot and resolve system issues acting as the primary point of contact.
Work closely with SMUD analysts and technical teams to resolve system outages or performance issues.
Schedule and coordinate SAP system installs upgrades patches backups and restorations.
Perform OS application database and client tool patching and migrations.
Fully test patches in non-production environments before deployment; evaluate and install software patches as needed.
Configure systems and applications technically ensuring alignment with SMUD standards.
Ensure application availability per Service Level Agreements.
Perform system sizing and capacity planning.
Act as vendor liaison for bug fixes licensing and maintenance.
Report to SMUD management with status updates issues and progress.
Interface with business units and application users for support and troubleshooting.
Install new application releases and version upgrades.
Support monitor test and troubleshoot hardware and software issues as related to SAP platform.
Develop and maintain documentation procedures and inventories for SAP system administration including architecture backup policies and user management.
Manage application security including user administration.
Provide desktop support and coordinate or deliver user training as needed.
Evaluate software and hardware and provide technical recommendations.
Automate tasks and streamline administrative processes in collaboration with IT and support teams.
Coordinate application support with other SMUD resources (security network operations application development).
Configure maintain and monitor batch jobs and scripts; resolve related errors.
Participate in disaster recovery planning testing and documentation.
Maintain fault tolerance and disaster recovery plans for SAP systems.
MANDATORY REQUIREMENTS
Five (5) years as SAP BASIS supporting SAP ABAP and JAVA systems.
Three (3) years supporting S/4 HANA C/4 HANA SuccessFactors SAP BTP technology (cloud connector cloud integration Fiori UI5 SAP HANA).
Experience supporting at least two (2) major SAP implementations or upgrade projects including S/4HANA migration using selective data transition and SAP RISE support.
Able to provide remote on-call support outside of regular work hours which may include nights and weekends.
Experience:
High school diploma or equivalent.
Minimum five (5) years of progressively responsible IT experience in administration of enterprise applications including SAP BASIS.
Must have experience in administration of SAP and non-SAP enterprise solutions (installation setup patching troubleshooting documentation coordination).
Must have experience in SAP system design configuration and functionality.
Must have experience in systems development lifecycle data modeling and complex technical issue resolution.
Must have experience in data maintenance retrieval and operating systems (UNIX Linux Windows AIX).
Must have experience in all these areas. SAP ECC6 S/4 HANA BW/BI CRM BOBJ PO BPC HANA C/4 HANA SAP BTP SuccessFactors Cloud Connector Fiori/Gateway SAC BDC Datasphere Solution Manager.
DESIRABLE QUALIFICATIONS
Able to work hybrid every Tuesday onsite. This only qualifies for resources residing within a 2-hour drive (100-mile radius) from SMUDs Headquarters location in Sacramento CA.
Current SAP certifications related to the systems outlined in the scope of work are required to ensure alignment with SMUDs technical environment
Bachelors degree in Computer Science MIS or related field from an accredited institution or equivalent experience.
Deep knowledge of SAP cloud offerings and hyperscale.
Expert use of Solution Manager for monitoring and project documentation.
Proficiency in SAP system refresh processes (native SAP and tools such as LAMA SAP PCA).
Administration experience for NetWeaver Java solutions (NWDI EP 7.0 Adobe Document Services PO Web Dispatcher SLD).
Experience with SAP change management (CTS non-ABAP and cloud solutions).
SAP system administration in DB2/AIX RHEL environments