Business Transformation Manager

Role Summary

We are looking for a candidate who can connect transformation strategy to real behavioral change anticipate organizational impacts and shape narratives that drive alignment adoption and confidence across the fund back and middle office eco structure.

The ideal candidate is not only an exceptional communicator but also a forward thinking change leader who anticipates resistance manages complexity and helps leaders and staff understand not just what is changing but why it matters. You should be comfortable working in fast moving environments leading and coaching staff advising senior leaders and managing multiple high impact initiatives with confidence.

Working closely with stakeholders across the fund eco system Investment Operations Technology and Risk the Business Transformation Manager drives project success from design through implementation while enabling operational excellence and futureready processes.

In this role you will

• Drive strategic change alignment: Develop implement and monitor enterpriselevel change management and communications plans that support the fund eco system vision and priorities

• Execute strategic communications: Build and manage multichannel communication strategies (email Teams town halls leader cascades SharePoint Confluence) with clarity and consistency

• Build strong stakeholder relationships: Foster collaboration across executive operational and partner groups influencing decisions and alignment.

• Serve as a trusted advisor: Provide guidance on change best practices anticipate obstacles and help leaders navigate complexity based on prior transformation experience

• Bring innovation to life translate AIdriven development AIready data resilient engineering and emerging technologies into compelling stories that connect strategy to outcomes

• Partner with senior leaders work closely with executives and leaders across the fund back and middle office fund eco system as a trusted advisor on change and enablement

• Grow your expertise operate at the intersection of technology strategy communications and organizational change

• Lead a team of 4 communicating department plans and coaching staff to meet goals. Contribute to a culture of continuous improvement

• Analyse business processes user needs and system requirements; translate them into actionable documentation for technology teams

• Lead design and testing of new or enhanced applications ensuring alignment with operational requirements and efficiency goals

• Contribute to developing risk profiles dashboards and control insights that inform business decisions

What it takes

• Significant proven experience in business project management business transformation and or change management experience

• Strong knowledge of AIbased tools or automation platforms (e.g. Python UiPath Appian)

• Excellent capability in business analysis process mapping and requirements gathering

• Experience leading system enhancements or digital transformation initiative

• Experience leading successful team

• Excellent stakeholder management communication and relationshipbuilding skills

• Proven ability to manage complex crossfunctional projects with multiple workstreams

Special Factors

• Vanguard is not offering sponsorship for this position

• This is a hybrid position and would require you to work in the office 3 days per week (Tuesday Wednesday & Thursday)

Why Vanguard

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost uncomplicated investments.

Its what we stand for: value to investors.

Inclusion Statement

Vanguards continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients crew (internally employees are referred to as crew) and communities is guided by one simple statement: Do the right thing.

We believe that a critical aspect of doing the right thing requires building diverse inclusive and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguards core purpose through our values.

When all crew members feel valued and included our ability to collaborate and innovate is amplified and we are united in delivering on Vanguards core purpose: to take a stand for all investors to treat them fairly and to give them the best chance for investment success.

Our commitment to equal employment opportunity

Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race color national origin or ancestry religion gender sex sexual orientation gender identity or expression age disability marital status veteran or military addition Vanguard prohibits discrimination based on genetic information as well as any other characteristic protected by federal state or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Vanguard. Please informif you need assistance completing this application or to otherwise participate in the application process.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.