Solution Architect

Reston, VA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Reimagined SB Digital Experience-Architect

Bachelors degree in Computer Science Engineering Information Systems or a related technical field.

12 years of IT experience across architecture requirements & design development testing or application support.

4 years of MSO/Telecommunications experience with strong functional and technical skills in enterprise BSS systems and solutions architecture.

4 years of experience architecting and designing large scale enterprise solutions.

2 years of experience integrating or implementing complex systems and platforms including COTS SaaS and third party solutions using industry-standard frameworks and technologies.

2 years of experience in an Architecture organization delivering end to end strategic solutions and roadmaps.

Deep expertise in telecom domains such as BSS/OSS (CRM billing order orchestration inventory assurance) AIOps service assurance field operations customer experience and digital channels.

Practical experience with GenAI and LLM concepts (RAG grounding prompt engineering evaluators guardrails) and traditional ML (forecasting anomaly detection NLP recommendation systems).

Working knowledge of industry standards such as TMF MEF ITIL IETF and IEEE (highly desired).

Strong communication and interpersonal skills with the ability to engage effectively at leadership and engineering levels.

Proven ability to lead large matrix managed technical teams including multiple vendors.

Experience driving full stack end to end solution delivery with a strong understanding of how architecture decisions impact execution.

Leads end to end architecture for small business digital self service including plan comparison quoting simple CPQ e signature identity verification instant credit checks (as permitted) and zero touch activation/provisioning.

Designs guided onboarding experiences including connectivity setup device pairing number porting as well as digital care flows (chat callbacks knowledge base) and account management (users lines add ons upgrades moves/adds/changes).

Implements SMB focused bundles (connectivity devices security/SD WAN/UCaaS) with streamlined eligibility and pricing logic.

Enables usage based insights and contextual upsell opportunities using real time signals and propensity models.

Ensures inclusive performant UX for small business teams through mobile first design low friction flows and role based access controls.

Develops the solution vision and documents solution architecture including systems mapping integration strategy and technology selection in collaboration with business owners SMEs and IT delivery teams.

Participates across all phases of the project lifecycle-from intake through implementation-to ensure architectural completeness and eliminate rework.

Contributes to feature definition user story grooming estimation solution detailing and resolution of architecture gaps or issues.

Leads requirements analysis and solution design workshops to determine system and integration needs.

Engages with business partners product owners and stakeholders to understand pain points translate them into system requirements and ensure alignment with architectural direction.

Ensures solutions are thoughtfully engineered maintainable operable aligned with enterprise architecture feasible to deliver on schedule and positioned to provide expected business value.

Collaborates with IT delivery teams platform architects technical leads release management and project managers to ensure dependency resolution and avoid cross project impacts.

Drives system integration by defining interface specifications technical design documents and end to end data flows using standard methodologies and tools.

Participates in implementation activities including research POCs prototyping compatibility testing and evaluating new technology introductions.

Identifies and defines non functional requirements (performance security operational needs) and contributes to conceptual architecture development.

Comments for Suppliers:

Reimagined SB Digital Experience-Architect Bachelors degree in Computer Science Engineering Information Systems or a related technical field. 12 years of IT experience across architecture requirements & design development testing or application support. 4 years of MSO/Telecommunicatio...