Collections Specialist

We exist to create positive change for people and the planet. Join us and make a difference too!

Credit Controller

Milton Keynes

Full Time - Hybrid (2 days in the office per week)

About the role

This is an exciting role as Credit Controller to join our team based in Milton Keynes. This is a hybrid role with a requirement to be in the office 2 times per week.

You will assist the Credit Manager in chasing debts reconciling the ledgers and assisting with the resolution of queries for the EMEA UK BSI Learning & the BSI Professional Services UK & Eire businesses in order to minimise the amount of working capital tied up in debtors and incidence of bad debt to BSI.

The jobholder will be expected to take responsibility for ensuring all records are well maintained accurate and complete and co-ordinate activities with other finance teams and departments in BSI.

Key Responsibilities & Accountabilities

• In liaison with the Credit Manager ensure that all debts are chased promptly to minimise bad debt and maintain the Company cash flow position.

• To have clear focus on own individual ledger covering all accounts including designated Key Accounts to ensure complete coverage of the Sales ledgers.

• Working closely with the Queries team to ensure prompt resolution of all customer queries notified to Finance in order to facilitate debt collection whilst protecting BSIs interests and assuring Customers of the best Customer service & fair treatment at all times.

• Collaborating with all areas of the BSI business to ensure that the services of BSI are not supplied to bad debt clients.

• Liaising with the Credit Manager to ensure that the collections procedure is adhered to & that non-paying clients are escalated.

• Working with the team on a rota basis to Credit Check clients & deal with incoming queries to the Credit Control email box.

• Processing Credit Card payments & compiling paperwork for Sales Ledger refunds

• Dealing with day to day correspondence from clients ensuring prompt response & closure of issues & enquiries.

• Reduce open credits on sales ledger

• Assist the Queries team to maintain acceptable query levels

Knowledge / Skills / Abilities

• Previous experience within a Credit Control environment is essential

• Sound working knowledge of computer systems is required

• Excel knowledge to an intermediate level

• Working knowledge of SAP would be an advantage

• Must have a flexible and proactive approach to work

• Be a good team player

• Dedicated to high standards of customer service

• Capable of working under pressure to meet deadlines.

• Good communication skills and attitude are required to ensure the provision of a good service to both external and internal customers and staff.

BSI offers a competitive total reward package an independent and varied job in an international environment flexible working hours ongoing training and development with the inclusion of:

United Kingdom

27-days annual leave paid sick leave bank holidays health insurance life insurance pension plan with company contribution car allowance (dependent on role) income protection paid maternity leave paid paternity leave paid parental leave adoption leave compassionate leave paid bereavement leave learning and development opportunitiesand a wide range of flexible benefits that you can tailor to suit your lifestyle.

Do you believe the world deservesexcellence

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products systems services and the world we live in.

Headquartered in London BSI is the worlds first national standards organization with more than 100 years of experience. We are a global partner for 86000 companies and organizations in over 193 countries offering development auditing certification and training services including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food construction energy healthcare IT and trade sectors. Incorporated by Royal Charter were truly impartial and home to the ultimate mark of trust the Kitemark.

Through our unique combination of consulting training assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge bring your open and enthusiastic mindset to our dynamic team apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate.Our goal is to create a sense of belonging for all employees by providing opportunities to develop grow andengage with our global organization all while having fun doing great is a community where everyone can thrive.

If you require any reasonable accommodation to be made on account of a disability orimpairment throughout our recruiting processplease inform your Talent Acquisition Partner.

#LI-MM2 #LI-Hybrid

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society building trust and enhancing lives.

Today BSI partners with more than 77500 clients in 195 countries and engages with a 15000 strong global community of experts industry and consumer groups organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive aerospace built environment food and retail and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity Agility and Collaboration BSI provides organizations with the confidence to grow by partnering with them to tackle societys critical issues from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.