AI Engineer
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
KUBRA HQ is KUBRAs unified AI-powered cloud-native platform that brings together all of our billing payments and customer experience solutions under one scalable system. It serves as the foundation for KUBRAs products from payments and alerts to portals and analytics enabling clients to manage the entire customer communication and billing journey seamlessly.
The AI Engineer is responsible for designing building and operationalizing intelligent systems that extract value from data and power AI-driven product capabilities. This role spans applied AI (including generative AI and LLM-based systems) production-grade machine learning engineering data science and advanced analytics.
The AI Engineer partners with Product BI and Data Engineering teams to establish AI and machine learning standards architect scalable AI systems and deliver measurable business impact across internal and customer-facing solutions.
This is a hybrid opportunity in Mississauga ON.
How Youll Contribute
- Design and maintain scalable data-to-AI pipelines covering ingestion transformation feature/prompt engineering model training orchestration deployment and monitoring.
- Deliver AI-driven solutions that measurably improve key product or operational metrics (e.g. revenue uplift cost reduction consumer satisfaction platform efficiency prediction accuracy latency reduction).
- Partner with Data and Product to identify and execute AI opportunities aligned with strategic objectives.
- Establish and enforce AI and machine learning and data operational standards governance and best practices across the organization.
- Deliver actionable data-driven insights and reporting to inform business decisions and evaluate performance across products operations and AI systems.
- Build reliable experimentation frameworks to validate model performance and business impact and drive iterative improvements through reliable model evaluation and testing.
- Own the scalability robustness observability optimization and operational excellence of production AI systems and data pipelines.
Strengths That Shine in This Role
- Minimum of 3-5 years of designing building and operationalizing end-to-end data and AI systems in production environments
- Sound knowledge of machine learning lifecycle from data gathering and data preparation to feature engineering to model deployment monitoring and iteration.
- Hands-on experience with LLM-based systems (e.g. RAG architectures prompt engineering model evaluation API integration).
- Strong programming skills in Python & SQL experience writing production-quality code
- Exposure to AWS Bedrock and preferably AWS Sagemaker Cloud based AI/ML services and modern data platforms
- Experience integrating external AI/LLM APIs and building and operationalizing application-layer AI services is desirable.
- Strong software engineering fundamentals including experience with CI/CD testing practices and containerization concepts.
Skills That Matter in This Role
- Strong analytical and problem-solving skills with the ability to translate ambiguous business requirements into structured AI and data solutions.
- Excellent written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
- Ability to collaborate effectively across Product Engineering BI and Data teams.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Proactive ownership-oriented mindset with the ability to work independently and drive solutions from concept to production.
- Professionalism and composure when operating under pressure or resolving production issues.
Why Youll Love Working Here
- Thrive in an award-winning culture that champions growth embraces diversity and fosters inclusion for all.See our awards
- Earnannual performance-based bonusesrecognizing your contributions
- Enjoygenerous benefit coverage with low premiums plus aHealthcare Spending AccountandWellness Spending Account
- Invest in your future withRRSP matching
- Take time to recharge withpaid vacation and sick days and enjoy apaid day off for your birthday
- Make a difference withtwo paid volunteer daysto support causes you care about
- Keep learning withfree access to LinkedIn Learningand oureducation reimbursement programfor continued development
- Feel appreciated through ouremployee recognition programs
- Support your mental health with afree premium Headspace membership
- Stay refreshed withunlimited access to fully stocked beverage stations
- Save more with exclusivePerkopolis retail discounts
$110000 - $130000 a year
This position is bonus eligible.
At KUBRA we believe the workplace should be equitable inclusive and inspiring for every an effort to provide greater transparency we are sharing the base salary range for this position. Actual base pay will be determined based on permissible factors such as transferable skills work experience market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.
In accordance with Ontario employment legislation this job posting is for an existing open vacancy
KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailingemailprotected. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however only candidates under consideration will be contacted.
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While we value the skills and experiences listed in our job requirements we also recognize that talent comes in many forms and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment apply now!
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility insurance and government entities across North America. KUBRA offers billing and payments mapping mobile apps proactive communications and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.
Our office is small enough to allow creative individuals to flourish yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive focused and self-motivated. We offer a casual work environment competitive compensation and a stellar benefits program.
KUBRA does not typically provide immigration-related assistance including employment-based work visa (e.g. H-1B) sponsorship work permit applications and extensions permanent residence (green card) sponsorship LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.
Required Experience:
IC
Key Skills
- ASP.NET
- Health Education
- Fashion Designing
- Fiber
- Investigation
About Company
We provide customer experience solutions to help companies engage with their customers through multiple channels. Discover our suite of services today.
