Junior Workforce Support Specialist (mfd)
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
- Providing fast reliable and quality service to our riders by answering their questions about our back office process such as contracts shifts or paychecks
- Being the voice of the drivers ensuring that you share their day-to-day work experiences with other departments in our company and drive process improvements
- Leading and participating in projects aimed at improving the way the people services team works
Qualifications :
- Ideally you have had some experience in customer service and/or other customer-facing jobs
- Youve worked in a delivery job before or have a good understanding of what it takes to be a courier driver
- You have experience with ticketing tools such as Zendesk or Intercom
- You have excellent written and verbal communication skills
- You are organized detail-oriented and not afraid to take on new tasks
- You are fluent in English (German is a big plus!)
Additional Information :
- A 1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn grow and achieve your goals
- 26 days of vacation 1 day every year up to a maximum of 30 days
- A mobility budget of 30 EUR per month with NAVIT which you can use individually for Uber BVG and many other providers
- A cool discount on your Urban Sports Club membership
- Attractive company pension options
- Unlimited access to an e-learning and development platform MyAcademy including online German courses
- Online discounts with Corporate Benefits and Future Bens
- A cool discount off your personal Flink orders; be the first to test out new products!
- A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance
It is our commitment that every applicant will be evaluated according to their skills regardless of age gender identity ethnicity sexual orientation disability status or religion.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
Wer wir sind? Du wolltest schon immer ein Einhorn fangen? Hier deine Chance! Seit 2021 ist Flink der führende Anbieter von Quick-Commerce in Europa. Wir haben es uns zur Aufgabe gemacht, den Menschen Zeit zurückzugeben: Du kannst Lebensmittel bequem über unsere App bestellen und wir ... View more
