- Welcome and greet guests in a warm and friendly manner
- Assist guests with check-in and check-out procedures ensuring accuracy and efficiency
- Provide information about the resorts facilities services and local attractions
- Handle guest inquiries requests and complaints promptly and professionally
- Maintain accurate guest records and handle cash transactions
- Coordinate with other departments to fulfill guest requests and resolve issues
- Ensure a clean and organized front desk area
- Adhere to all company policies and procedures including confidentiality and security protocols
Qualifications :
- Previous experience in a front desk or customer service role preferably in a luxury hotel or resort
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and work under pressure
- Attention to detail and accuracy
- Proficiency in using hotel management software and Microsoft Office applications
- Fluency in English both written and spoken. Knowledge of additional languages is a plus
- Flexible schedule including the ability to work evenings weekends and holidays
- Ability to work in Greece EU
Additional Information :
Benefits
- Complimentary employee stay (new build apartment)
- Complimentary meals whilst on duty
- Complimentary employee transportation
- Internal and external development opportunities
- Competitive salary
- Excellent working conditions and environment
- Opportunities to grow and develop as a hospitality professional
- Trainign seminars conducted by hospitality experts
- Option to work in other Relais & Chateaux properties around the world
- PMS - Complimentary Protel software training and hospitality lessons
- Tips & Bonuses
Remote Work :
No
Employment Type :
Contract
Welcome and greet guests in a warm and friendly mannerAssist guests with check-in and check-out procedures ensuring accuracy and efficiencyProvide information about the resorts facilities services and local attractionsHandle guest inquiries requests and complaints promptly and professionallyMaintain...
- Welcome and greet guests in a warm and friendly manner
- Assist guests with check-in and check-out procedures ensuring accuracy and efficiency
- Provide information about the resorts facilities services and local attractions
- Handle guest inquiries requests and complaints promptly and professionally
- Maintain accurate guest records and handle cash transactions
- Coordinate with other departments to fulfill guest requests and resolve issues
- Ensure a clean and organized front desk area
- Adhere to all company policies and procedures including confidentiality and security protocols
Qualifications :
- Previous experience in a front desk or customer service role preferably in a luxury hotel or resort
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and work under pressure
- Attention to detail and accuracy
- Proficiency in using hotel management software and Microsoft Office applications
- Fluency in English both written and spoken. Knowledge of additional languages is a plus
- Flexible schedule including the ability to work evenings weekends and holidays
- Ability to work in Greece EU
Additional Information :
Benefits
- Complimentary employee stay (new build apartment)
- Complimentary meals whilst on duty
- Complimentary employee transportation
- Internal and external development opportunities
- Competitive salary
- Excellent working conditions and environment
- Opportunities to grow and develop as a hospitality professional
- Trainign seminars conducted by hospitality experts
- Option to work in other Relais & Chateaux properties around the world
- PMS - Complimentary Protel software training and hospitality lessons
- Tips & Bonuses
Remote Work :
No
Employment Type :
Contract
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